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Cold Stone Creamery

1.7

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

4013 Welsh Rd, Willow Grove, PA 19090, Willow Grove, PA, 19090, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 9:00 p.m.
Tue12:00 p.m. to 9:00 p.m.
Wed12:00 p.m. to 9:00 p.m.
Thu12:00 p.m. to 9:00 p.m.
Fri12:00 p.m. to 9:00 p.m.
Sat12:00 p.m. to 9:00 p.m.
Sun12:00 p.m. to 9:00 p.m.
1.77 reviews
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Kirsten Fasy's profile image
Kirsten Fasy 
on Google
2 weeks ago

We arrived at 8.30 tonight. There was a family of four behind us. Everyone who came in after that family was turned away. About 10–15 people. They tried turning away a little boy but the family of 4 left so he could get some ice cream. It was so uncomfortable to stand there in line for 30 mins and watch while everyone was getting turned away. Open until 9 means accepting customers until 9. Also to add insult to injury the customer in front of me was told he couldn’t get a signature creation because they were missing one ingr... read more

Michelle Standiford's profile image
Michelle Standiford 
on Google
2 weeks ago

I went into the Willow Grove location with my 5 year old son. He had been asking for ice cream all day. We walked in at 8:40pm and the store doesn’t close until 9. We were immediately told we could not be served because the line would cause the 2 girls working to have to work past the 9pm close time. I asked them kindly if they could just help because my son only wanted a small scoop. They still told me they couldn’t serve us as my son started to cry. A family of 4 left so my son would be allowed to get in line because they ... read more

Rob Barker's profile image
Rob Barker 
on Google
2 months ago

Overpriced and understaffed. I'd chalk it up to lots of places experiencing something similar in this economy, but from the other reviews I saw after the fact it's been this way for years. 

Ashlin Spence's profile image
Ashlin Spence 
on Google
2 months ago

Store sign says OPEN. HOURS OF OPERATION for Friday and Saturday 12-10. Person inside walked away when we pulled up. You could at least change the sign. It’s the summer and memorial weekend. 

Tyler M's profile image
Tyler M 
on Google
3 months ago

We love this Cold Stone location—especially the peanut butter ice cream, which is always rich and delicious. The staff is quick and efficient, even when there's a line. It’s our favorite treat spot for a sweet fix. Never disappoints. 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 1.7 star rating with 7 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open tomorrow at 12:00 p.m. 

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