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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Cheyenne, WY
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
2316 Dell Range Blvd, Cheyenne, WY 82009, Cheyenne, WY, 82009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Good, but always a mess. Their containers need an upgrade and size adjustment. Ice cream always leaking out of the top edges and half melted even if you order pickup and get there in perfect time. Time for a makeover, Cold Stone.
I did an online order for pick up. Employees did a fantastic job making the creation and even had it done early! I looked at my receipt and I had paid for a gotta have it but only received a love it size. The employees told me the manager store policy is that they could not refund me the difference or give me the additional ice cream that was missing from My order. This is honestly one of the absolutely worst customer service policies. Whoever manages this place clearly wants their employees to fail. Extremely disappointed t... read more
Second time i have been here. Out of cones, out of strawberries, last time out of 3 different kinds of ice cream. The guy behind the counter was rude and keep saying they have been busy, but walking away from me. This is horrible customer service. I worked in customer service my whole life and never treated customers this way. It is not a one time thing, they need to learn how to do inventory properly and how to treat customers. Baskin Robins is better all the way around.I will NEVER be back …
I usually never leave reviews on google but ordered Cold Stone tonight for my family as a little treat and to keep cool during the weather today, ordered through the app for the first time and got an email about new workers and the rush that usually happens around this time, which I understand, when myself and my brother arrived to the store we walked inside and waited patiently for some help, a young girl came over and asked if we were there for a door dash, I said no and started to try and explain that we were there for an... read more
The only reason it's not at 1 is because the sweet kid behind the counter was trying really hard. His manager came out looked at the line to the door and said she would call around and see if she could get someone to come in an help him....why didn't she jump in? Icecream was more like soup and the place was extremely disgusting and dirty...like hasn't been cleaned in days or months grime....so gross
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.9 star rating with 17 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
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