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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Albany, NY
About this business
Location details
1475 Western Ave, Albany, NY 12203, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Slow employees,
Loved the vegan chocolate ice cream!! &Cute outdoor seating in Styvesent Plaza
The service has been slipping for a while, but today’s visit was the last straw. I was in line between two groups of friends — two women ahead of me and a group of guys behind me. My ice cream was prepared without issue, but when it came time for billing, the cashier who helped the women ahead of me first, mistakenly placed my ice cream in their bag. She took it out, started billing them, and then, instead of attending to me, moved on to take orders from the guys behind me. I stood there at the counter, my ice cream just sit... read more
I am a DoorDash and every time I come to this place they are never ready even if they have no customers it’s not that hard to have one item ready most of the time yet they fail to be on their phones instead of taking care of customers, people who order online or customers as well and I don’t think it’s fair to the customers who order online to have to wait even longer when I am a platinum tear Dasher And I make sure that all orders are gone too fast. It’s just not fair.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.3 star rating with 16 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open tomorrow at 11:00 a.m.
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