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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Sarasota, FL
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
140 University Town Center Dr Unit 299, Sarasota, FL 34243, Sarasota, FL, 34243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Never again. $19.22 for two small cups. For a family of 4, you’re looking at $50-$60. More than the cost of a dinner for 4. And they have the nerve to prompt you for a tip. Absolutely insane.
We ordered 30 minutes before closing time and attendant turned her back to us during payment to bad mouth customers who order small cups before closing time. I don’t know and don’t care why that was, maybe burdening her cleanup or stocking habits but BAD customer service. This is basics of customer service.
The worst customer service
Waited in line ten minutes for a shake to be told they weren’t making shakes right now. The gentlemen asked who I assume might be the supervisor, and she was willing to make an exception but at that point I just wanted to leave…. Keep in mind only two people working the front, one person restocking and at least two people just chilling in the back doing nothing, but concurrently they came to the front once the line was gone… maybe they were in break,but they should take their break outside of the location or guest view…. Who... read more
took extremely long to take my order; had multiple employees make eye contact with me and not acknowledge that i am waiting to get my order taken. instead of helping me i saw multiple workers in the back fooling around
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 1.4 star rating with 5 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 8:00 p.m.
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