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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Tucson, AZ
About this business
Location details
5870 E Broadway Blvd #3002, Tucson, AZ 85711, Tucson, AZ, 85711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 10:00 p.m. | |
| Wed | 12:00 p.m. to 10:00 p.m. | |
| Thu | 12:00 p.m. to 10:00 p.m. | |
| Fri | 12:00 p.m. to 11:00 p.m. | |
| Sat | 12:00 p.m. to 11:00 p.m. | |
| Sun | 12:00 p.m. to 10:00 p.m. |
The girl with green hair and the other girl working with her 2/6/26 bad attitude rushed acted like I knew anything change your employees bad customer service
Visited the Broadway location tonight and was greatly disappointed. Arrived at this tiny shop, no other customers were there. When we entered we were not greeted, smiled at or acknowledged other than a brief glance by one of the workers as she stood around waiting… I suppose for us to say something to her. I said hello and said what I wanted. The next thing we ordered was a shake but the machine was not working. After we received our order we sat at one of the two tables in the tiny shop. The first one was filthy. Old crusty... read more
Great experience today at this Cold Stone location. Marce was friendly, kind and patient as my daughter and I took a long time choosing our flavors. Truly appreciated his attitude and customer service.
My wife and I visited the Broadway & Craycraft location on 20 November 2025 around 6pm, after dinner we decided to get some good ice cream like we've done many times before. This particular visit really sucked, let me explain why, we walked in and it was about a minute before we were greeted, and when greeted, the individual stated, "...be with you in a minute"., 3 mintues later, still no service. After awhile she poked her head out, looked around, and said, "...Oh, another second". We were getting really pissed, so we left,... read more
I just paid for two medium sized ice cream cups but these are obviously not medium. I mentioned it and the girl said it’s right. But they look like smalls! The only thing medium about these are the cups, not the contents. Also the line was so long people were leaving. I’m more upset about being charged for mediums and being given this.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.1 star rating with 7 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 10:00 p.m.
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