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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Shorewood, IL
About this business
Location details
1153 Brook Forest Ave, Shorewood, IL 60431, Shorewood, IL, 60431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 10:00 p.m. | |
| Wed | 12:00 p.m. to 10:00 p.m. | |
| Thu | 12:00 p.m. to 10:00 p.m. | |
| Fri | 12:00 p.m. to 11:00 p.m. | |
| Sat | 12:00 p.m. to 11:00 p.m. | |
| Sun | 12:00 p.m. to 10:00 p.m. |
Cancelled cake order day of. No reasons given, guess they didn’t feel like making it. Left us in a bind and will not be returning.
Product is very good, here’s my problem. They over charge me $50 for a cake and it’s now week 4 and still waiting on my refund. It’s not even a refund they just simply overcharged me a lot and they couldn’t reverse it because the manager wasn’t there I had to wait to talk to her. Talked to her twice, said no problem but still no credit to my account. 4 weeks!!!!! They could of just handed me $50 out of the draw. I wasn’t even that upset because mistakes happen, but still waiting after 4 weeks isn’t a mistake it’s NOT CARING ... read more
Awesome place for ice cream with the family
ice cream was completely melted when served. for $9 for one scoop, not worth.
Service was was not there. Walked in to place my order, there was no line but still took about 5-10 minutes to be acknowledged. Placed my order and while waiting for it around 7 other customers ordered and got their ice cream. I was left standing in an empty line with no acknowledgement and had to ask about my order only to find out my order was forgotten about and had to place it once again. Employees did not care about the issue.This was my first and now last time coming to Cold Stone.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.7 star rating with 11 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 12:00 p.m.
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