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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Cedar Falls, IA
About this business
Location details
6421 University Ave A, Cedar Falls, IA 50613, Cedar Falls, IA, 50613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
I have gone twice to this location. Neither were the best experiences but my most recent when I ordered the worker cut me off before I finished to ask what size. A bit dismissive and then when I received my ice cream it was put into a bowl instead of the cone I asked for when I ordered. As well as when I went to eat my ice cream there were barley any toppings and it wasnt even properly mixed. I got the dubai chocolate one but it was 99.9% just chocolate ice cream. Not worth the money.
Updated review We went back. The staff was friendly, polite and helpful. The ice cream was amazing. Thanks for making our second time here amazing compared to our first. We will definitely be back. This was our first time here. The staff hardly spoke just asked what we wanted no hello, have a great day, thank you or goodbye. The ice-cream was good. The kids is not mixed on stone. It looked just like a sundae. Our son wanted ours more than his own. He said it tasted funny. We did not make him eat it. Also tried to tell worker... read more
This was our first time here. The staff hardly spoke just asked what we wanted no hello, have a great day, thank you or goodbye. The ice-cream was good. The kids is not mixed on stone. It looked just like a sundae. Our son wanted ours more than his own. He said it tasted funny. We did not make him eat it. Also tried to tell worker he said it tasted fun but was ignored. Don't think we will be back a second time
OMG the ice cream was amazing!!! I ordered the Peanut Butter Cup Perfection today and it was amazing! Elise's service was also amazing. I would definetly recommend this place is awesome!
Rude customer service. Too speedy I wanted to watch them make my ice cream so I know if they are making it right but the lady demand payment twice. Made both of my ice cream wrong. I order an Ours they did not put enough ice cream or toppings in it so they proceeded to just plop more ice cream on top so now I have to go mix it all in at home. I will be tipping myself not the workers. Do better!
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 3.9 star rating with 129 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
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