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Cold Stone Creamery

1.9

About this business

Location details

1924 Niles Cortland Rd SE, Warren, OH 44484, Warren, OH, 44484, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
1.917 reviews
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Luna S's profile image
Luna S 
a week ago

Came out for the first time in years. To say this was the most uncomfortable experience is an understatement. The staff was extremely rude and unwelcoming. I even asked the girl working tonight’s shift if we did anything to piss her off and she just shrugged at me. All staff just rolled their eyes at us. I suggest this company reconsider who they hire for their business as this requires social skills which they all lacked. 3/1 8:30PM 

Sara's profile image
Sara 
a month ago

Drive out here from Youngstown tonight and after calling out “helloooooo” multiple times a guy came out. Would barely look at us then refuse to acknowledge me when I asked a question or said something. Got 3 bowls of ice cream.. one was the cookie dough one that had huge pieces of cookie dough not even able to eat or chop up with spoon. He was very slow. Even forgot what we ordered and had to look back in the bag to ring us up. Seemed annoyed when I said I wanted to put my number is for rewards. The guy should not be working... read more

Sara's profile image
Sara 
a month ago

Drive out here from Youngstown tonight and after calling out “helloooooo” multiple times a guy came out. Would barely look at us then refuse to acknowledge me when I asked a question or said something. Got 3 bowls of ice cream.. one was the cookie dough one that had huge pieces of cookie dough not even able to eat or chop up with spoon. He was very slow. Even forgot what we ordered and had to look back in the bag to ring us up. Seemed annoyed when I said I wanted to put my number is for rewards. The guy should not be working... read more

Michele Williams's profile image
Michele Williams 
a month ago

I was at coldstone today with my son and daughter because it was my son happened to get an A on his test, so we thought it would be a fun treat for him and the line was rather long which was fine. These four or five men were taking forever ordering their ice cream but the boy taking their order was making everything longer by joking around with them and goofing off while his coworker was thankfully knocking everyone’s orders out. Ontop of it, he said the ‘b’ word very loudly to the guys and my four year old son especially he... read more

Jeff lewis's profile image
Jeff lewis 
2 months ago

I see why this place has 3.5 stars Getting the worker to even acknowledge our presence to 5 min, no one else in the the place. then she was completely bothered by having to wait on us !!! Boo ! Do better ! 

Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 1.9 star rating with 17 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 11:00 a.m. 

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