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1865 Village West Pkwy, Kansas City, KS 66111, Kansas City, KS, 66111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 10:00 p.m. | |
Tue | 12:00 p.m. to 10:00 p.m. | |
Wed | 12:00 p.m. to 10:00 p.m. | |
Thu | 12:00 p.m. to 10:00 p.m. | |
Fri | 12:00 p.m. to 10:00 p.m. | |
Sat | 12:00 p.m. to 10:00 p.m. | |
Sun | 12:00 p.m. to 10:00 p.m. |
I came into the store around 2 to get some ice cream the gentlemen who happen to be working there ignore me because he was too busy touching his phone didn't care to bother to help me so I walk out he just lost a customer
I purchased a Strawberry Passion full size cake on Saturday, cut it on Sunday and the cake was dry as can be. I’ve never purchased a cake like this one before. Ice cream cakes are me and my families favorite type of dessert for birthdays and this cake was horrible. Almost $50 down the drain on dry cake, not even good enough to be edible.
I don’t imagine it’d be particularly hard to serve ice cream, but these kids made it seem like it was. My ice cream was melting and dripping out of the cup by the time it hit the counter, while the girl who put it there was very curt and seemed to not want to be there. Thankfully the girl who rang us up was very nice, and makes me feel ok giving cold stone a single star. Was you guys’s cold countertop off? Seriously, what was wrong with yall tonight?
Incredibly unprofessional. Service was horrible I walked in and got the stink eye like I was hated for existing. No due dates on their refrigerated items. No talking to the customer. Food was ok at best
Cold Stone Creamery has a 3.1 star rating with 12 reviews.
Cold Stone Creamery is closed now. It will open at 12:00 p.m.
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