Cold Stone Creamery

Ellie 

on Google

a month ago

This cake is unacceptable, this cake had only one layer instead of two, had no base so we had to cut it inside the box. I went to the store and talked to the manager to ask for a refund and she said that they will call me back to get a refund and they never did....cake ordered on 6/27/2026 Customer service did contact me and issued a full refund, but I hope this location learns from their mistakes. 

Ellie 

on Google

2 months ago

This cake is unacceptable, this cake had only one layer instead of two, had no base so we had to cut it inside the box. I went to the store and talked to the manager to ask for a refund and she said that they will call me back to get a refund and they never did....cake ordered on 6/27/2026 

Alex Yanchar 

on Google

2 months ago

Delicious ice cream, went in today, got greeted by a very kind worker, made my day with the convo we had and he was very caring about my experience. I will come back. 

Karl Taylor 

on Google

2 months ago

I stopped by Cold Stone recently, and overall it was an average experience. The ice cream itself was good, but the mixing could have been better. Some of the mix-ins ended up clumped together instead of being evenly distributed, and even though I ordered strawberry, there wasn't much strawberry syrup to be found. On the bright side, I did get the biggest strawberry I've ever seen—it looked like it had just come out of the freezer, but it was still a fun surprise! The staff was friendly enough, but there seemed to be a lot mo... read more