This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Dulles, VA
About this business
Location details
22025 Dulles Retail Plaza, Dulles, VA 20166, Dulles, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 2:00 p.m. to 9:00 p.m. | |
| Tue | 2:00 p.m. to 9:00 p.m. | |
| Wed | 2:00 p.m. to 9:00 p.m. | |
| Thu | 2:00 p.m. to 9:00 p.m. | |
| Fri | 2:00 p.m. to 9:30 p.m. | |
| Sat | 12:00 p.m. to 9:30 p.m. | |
| Sun | 12:00 p.m. to 9:00 p.m. |
I visited the Dulles Cold Stone Creamery location and ordered my favorite flavor (Berry, Berry, Berry Good) in the Like It size. I was served by Isaiah who was new there. He was very polite and professional while handling my order. The serving size was the perfect amount for me and tasty as always. I will definitely be back to try more flavors. 😊
Visited cold Stone Dulles location. The ice cream tasted stale which made it unpleasant. Service was very slow despite the shop being half-empty. I’ve enjoyed Cream Stone before, but this experience was disappointing. Hope they can improve quality and service.
Paid $8 for a half full cup with barely any mix ins
The quite and seemingly nice Indlian lady behind the counter scooped so little to "mix" for a "Love It" which is an 8oz size. The amount was so little after she put the mixture into the cup that she sheepishly went back to scoop just a little more just to add on directly right on top---to make an even and flat cup. If she didn't add that last little unmixed scoop, the 8oz cup will be concave, not even flat. We usually received a heaping cup for the Love It size at any other locations. This place cheapened their customers.
Monday July 21 at ~3:40 PM. If I could give my experience ZERO STARS, I would. We entered the store in anticipation of trying the ice cream taco. We're informed they're sold out....but ice cream, sprinkles, and a waffle iron are all visible. Note: We were the only customers in the store for the entire experience. No offer was made to make one. We requested ice cream in a cone. We were informed there are no cones; because night shift makes the cones and they had a busy weekend. We requested mint chocolate chip in a cup and wa... read more
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.4 star rating with 9 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 12:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com