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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- West Orange, NJ
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
495 Prospect Ave, West Orange, NJ 07052, West Orange, NJ, 07052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Ordered a cake and cupcakes for my daughter’s birthday through Instacart. The wrong order was delivered. Had to have my daughter uber back to the store to get the order corrected. This after I had already paid near $20 in delivery fees. The store did not even apologize for their mistake or even offer a discount or something free. Will not be using them again
I bought a large round cake here which is about $67 to only get home and see that the cake is crooked/leaning to one side/unbalance. I called and saw spoke to the manager and she said I should've picked a better cake and the pans come like this. I've always bought cold stone cake because they were always consistent, however, this location has awful customer service and their cakes or not done property.
The woman working there was pleasant and she did put on gloves which is good. However, she was on the floor and talking over the ice cream while preparing it. It did make me lose my appetite a bit and the ice cream wasn’t as good. Hopefully it better next time.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 1 star rating with 1 review.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 10:00 p.m.
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