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Cold Stone Creamery

3.7

About this business

Location details

150 Tom Hill Sr Blvd Ste 254, Macon, GA 31210, Macon, GA, 31210, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 8:30 p.m.
Tue12:00 p.m. to 8:30 p.m.
Wed12:00 p.m. to 8:30 p.m.
Thu12:00 p.m. to 8:30 p.m.
Fri12:00 p.m. to 8:30 p.m.
Sat12:00 p.m. to 8:30 p.m.
Sun1:00 p.m. to 8:30 p.m.
3.721 reviews
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Colette Atl's profile image
Colette Atl 
a week ago

I would like to start with how I LOVE COLD STONE ICE CREAM. I HAVE VISITED STORES IN OH, KY, AL, and GA. I would love to give a HUGE SHOUT OUT TO COLD STONE IN DOUGLASVILLE GA!!!! Great customer service and the ice cream was fixed with SMILES AND LOVE. Unfortunately, the store in MACON GA had poor customer service and the young Indian lady had a I DON’T CARE ATTITUDE. I did express my concerns in a nice and professional way, of course it went in one ear and out the other. The young lady had no words to justify any actions, s... read more

Nitza Cardenas's profile image
Nitza Cardenas 
2 weeks ago

Awesome ice cream, good customer service and very clean! 10/10 do recommend. 

Abreah Center's profile image
Abreah Center 
2 weeks ago

The Indian girl was very very rude, already kept messing up on the orders, everything about here is just a 0/10 besides ONE staff member , horrible people’s business doesn’t last long, I’d never come here to spend anything ever again, because seriously y’all cashier needs to learn how to treat customers better and how to be more professional. With the money that gets spent in there is for people to enjoy a treat, not get overcharged, nor mistreated & needs better protocol around there , nobody feels welcomed with a pathetic ... read more

A'shondria Center's profile image
A'shondria Center 
3 weeks ago

I guess when you spend a nice bit in here, the poorer your service is, no way no you should be recharged for something you already paid for, needs better people at the register when it comes to dealing with customers , for a minor inconvience, it shouldnt be a problem to fix, thats how you know you shouldnt spend your money here, very disappointed 

Gritty Glamm's profile image
Gritty Glamm 
a month ago

First visit to this location. It was smelling delicious from the waffle cones but I was highly disappointed by them. The waffle bowl was extremely dry and hard to eat. We got strawberry Blondie and strawberry marshmallow ice cream bowls. The waffle never got soft from the ice cream. It was a waste of money and I would come back but never get the waffle just a cup will do. The ice cream was amazing but really wanted the waffle too. 

Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 3.7 star rating with 21 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open tomorrow at 12:00 p.m. 

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