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Cold Stone Creamery

1.0

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

408 S Myrtle Ave, Monrovia, CA 91016, Monrovia, CA, 91016, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 9:30 p.m.
Tue12:00 p.m. to 9:30 p.m.
Wed12:00 p.m. to 9:30 p.m.
Thu12:00 p.m. to 9:30 p.m.
Fri12:00 p.m. to 9:30 p.m.
Sat12:00 p.m. to 9:30 p.m.
Sun12:00 p.m. to 9:30 p.m.
1.03 reviews
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Vivian Do's profile image
Vivian Do 
on Google
2 months ago

If I can give this establishment 0 stars I would. I have never received such poor customer service. I do not recommend this Coldstone location to anyone. I ordered a $50 custom cake a few days ago and this is what I received. Firstly, the worked handed me the bag closed and I just knew something was wrong. I opened it up in the store and I was appalled. The cake was absolutely atrocious. I have never seen something so poorly made in my life. The cake was falling apart in front of me. One piece of Oreo fell down. I have no wo... read more

April Flores-Baecker's profile image
April Flores-Baecker 
on Google
3 months ago

Please fix your AC! Not only for your customers but for your employees! We just came from the monrovia store and had the worst experience ever. While opening the door, you can feel the heat and the employees were sweating. The employees looked uncomfortable, miserable and unhappy to be there. No one should be working in these conditions during a heat wave. On 5/11/25, around 8pm, We ordered 5 ice creams and by the time we got the last one, two were melted. This is completely unacceptable and management needs to resolve this ... read more

Dan H's profile image
Dan H 
on Google
4 months ago

Employees to are rude.. don't go here 

Kurt 2's profile image
Kurt 2 
on Google
6 months ago

Store was clean and tidy, worker was efficient and kind, would come again. Thank you for the ice cream 

Gem solutions's profile image
Gem solutions 
on Google
7 months ago

Cold Stone Creamery offers rich and creamy ice cream with lots of mix ins to choose from. It's a fun place to create your own treat, and the friendly staff make it a great experience every time. 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 1 star rating with 3 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 12:00 p.m. 

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