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Cold Stone Creamery

1.5

About this business

Location details

408 S Myrtle Ave, Monrovia, CA 91016, Monrovia, CA, 91016, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 9:30 p.m.
Tue12:00 p.m. to 9:30 p.m.
Wed12:00 p.m. to 9:30 p.m.
Thu12:00 p.m. to 9:30 p.m.
Fri12:00 p.m. to 9:30 p.m.
Sat12:00 p.m. to 9:30 p.m.
Sun12:00 p.m. to 9:30 p.m.
1.510 reviews
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Jennifer Meza's profile image
Jennifer Meza 
a month ago

I ordered a Strawberry Passion icecream cake for my daughters birthday, I substituted sprinkles instead of graham cracker crumble on the outside of the cake and for a Happy birthday to be written on top. When I went to go pick up the cake, the young man in the front was all by himself with a line of 10 people. He still had a great attitude and was very nice. I waited in line and let him know I was picking up my order, he checked the back and said mybe it was one of the ones in the fridge in the front of the store. None of th... read more

Carlos Rios's profile image
Carlos Rios 
a month ago

This place was a total disappointment we order a cake about 3 days ago went to go pick it up today waited for 30 min to be helped I requested to put happy birthday on top with sprinkles on the side of the cake not crums when we open the box it looked like the cake was made days ago didn't have the name or the sprinkles the WORKER insisted the the cake was freshly mad that day aviously NOT we refused to take the cake home like that. requested a refund and to speak to the manager no manger was present and he said the refund wi... read more

Shauma Llama's profile image
Shauma Llama 
a month ago

Two stars only for the service. The a/c is still broken, or turned off. I ordered mint ice cream and it was almost flavorless. The chocolate chips completely over-powered its taste. I got a spoonful that had no chocolate chips so I could actually taste it. I wondered if it was vanilla with green food coloring. No, not vanilla. There was definitely a hint of mint flavor, but it was barely there. If they're using some mint oils they need to use more. I expected better for $7.95. I was so flavorless I threw most of it away. I h... read more

The Nd's profile image
The Nd 
2 months ago

Kurt was very friendly he deserves a promotion. 

Saeema Saunders's profile image
Saeema Saunders 
2 months ago

I am extremely disappointed in this location. I requested a milkshake and was told by the little girl at the counter that they are put of milk. This was around 12pm on 9/19/25. For some reason, I got the feeling that she was not being truthful. I would think that management would post something about an ice cream shop being out of such an essential ingredient. 

Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 1.5 star rating with 10 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open tomorrow at 12:00 p.m. 

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