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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- La Quinta, CA
About this business
We custom create your ice cream while you watch! We make our ice cream, ice cream cakes, ice cream cupcakes and cookie sandwiches all in our store. We also have frozen yogurt and real fruit smoothies!
Location details
78-370 Hwy 111 #190, Ste 190, La Quinta, CA, 92253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ate a few bites and hated the chocolate chips in my ice cream. I asked the lady who made it if she could make me just a half portion without the chocolate chips in it, but she would not help me. Very disappointing experience.
Sent my teenager in to get our ice cream and I was charged for extra brownie and I got almost no brownie at all. He waited 20 minutes cause only one person was working and I'm really disappointed with the experience and the quality for a $9 ice cream going to Handel's next time
Worst customer service! Went in for a cake and asked the employee to write “ Happy Birthday “ and she responded with “ I don’t know how” unbelievable… Does cold stone not train their staff? “ I don’t know how” Or just extremely lazy!
Worst customer service I have ever experienced by a worker. The lady you guys have working 12/29/24 around 3 ish completely rude and no customer service. Brought in my father and grandma for ice cream and she was completely rude
The person in front of us in line had to call the worker to come from the back and get off her phone call so I think she was mad. When it was our turn she asked twice , what can I get you? I asked to sample the pistachio. She pulled it from underneath. It was so old , tasted like refrigerator odor. There was ice crystals on a few flavors. She was just so rude, even when paying. Maybe something bad happened just before we came in. The shop looked dirty inside so we ate in our car
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 4.2 star rating with 134 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 6:00 p.m.
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