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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- La Quinta, CA
About this business
We custom create your ice cream while you watch! We make our ice cream, ice cream cakes, ice cream cupcakes and cookie sandwiches all in our store. We also have frozen yogurt and real fruit smoothies!
Location details
78-370 Hwy 111 #190, Ste 190, La Quinta, CA, 92253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service! Went in for a cake and asked the employee to write “ Happy Birthday “ and she responded with “ I don’t know how” unbelievable… Does cold stone not train their staff? “ I don’t know how” Or just extremely lazy!
Worst customer service I have ever experienced by a worker. The lady you guys have working 12/29/24 around 3 ish completely rude and no customer service. Brought in my father and grandma for ice cream and she was completely rude
The person in front of us in line had to call the worker to come from the back and get off her phone call so I think she was mad. When it was our turn she asked twice , what can I get you? I asked to sample the pistachio. She pulled it from underneath. It was so old , tasted like refrigerator odor. There was ice crystals on a few flavors. She was just so rude, even when paying. Maybe something bad happened just before we came in. The shop looked dirty inside so we ate in our car
Absolutely disgusting. Found hair in my Icecream. When I went back they declined giving me a refund and a new Icecream. They said they can only do one or the other. DO NOT GO HERE.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 4.2 star rating with 132 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open on Monday at 9:00 a.m.
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