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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Romeoville, IL
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
72 S Weber Rd, Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place has really gone downhill. Has been under construction with no working bathroom for more than a year, he charged us for the wrong sizes and we found that out after we checked receipt so we definitely were scammed. The ice cream looks all dried and freezer burned in the case. It's disappointing because we really love coldstone.
The older man is super rude to his employees. He scolded the young girl that helped us and was upset that she gave us "too much" ice cream. Portion was normal i assume the guy is a real cheapskate. Assuming the floor is bear with residue from the tile and his been for about a year. It is very dusty and dirty from this "do it yourself " project. And who ever painted the ceiling and wall looks like a mess. I think my 7 year old could've done better. Will not be returning to this location. We will take our money else where.
Went here on my birthday because I had a BOGO coupon. The cashier would not accept it because my phone number would not show up, even though I came here the last two years for my birthday and used the same phone number for it. The cashier basically told me and my mother we are SOL. 0/10 customer service.
placed an order an hour and a half before closing, waited for an hour w the uber driver waiting in store for a while just for them to cancel the order.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 3.8 star rating with 140 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 6:00 p.m.
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