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Cold Stone Creamery

4.1

About this business

Location details

4966 Portage St NW, Green, OH, 44720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1424 reviews
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Haley Hamilton's profile image
Haley Hamilton 
on Google
2 weeks ago

So freaking rude. Online order I was picking up and they refused to do it until every customer was helped in line. The customer placed their order over 2 hours ago and they refused to do their order. Workers and place are disgusting. The one that had the bad attitude and was very rude was the heavier girl that Had pink and blonde hair. She claimed if they wanted their order so bad that they need to come in instead of doing it online also, I’d like to point out instead of helping with the customers some people brought in food... read more

Veronica Starre's profile image
Veronica Starre 
on Google
a month ago

I rescued one of the employees dogs here and they promised me a cake. I sure never received it 

Michelle Wesley's profile image
Michelle Wesley 
on Google
a month ago

First the ice cream is good, but... I wouldn't suggest going on a Sunday night. Unfortunately the staff was very slow and we waited for at least fifteen minutes behind Two other customers. The employees were not the happiest bunch and didn't seem to have a good system down. It's seems like they need a manager on duty inorder to keep things running smoothly. 

Mayrita Traveler's profile image
Mayrita Traveler 
on Google
a month ago

They have a lot of different flavors. Staff is friendly and helpful. It was so hot inside, it seems like the air conditioning wasn't working properly. They gave me my ice cream and it was already messy. But by the time I sat down, seconds later, it was a big mess all over the table. The cone was so stale and did not taste good. One of the girls was nice enough to change it. Thank you! 

Shelby Halter's profile image
Shelby Halter 
on Google
a month ago

Expensive, not filled up, nothing was “mixed in”. Threw some crumbs of cookies and a few sprinkles. One came without hot fudge we ordered, and another came with nuts that we didn’t order. Had a gift card so thought we’d try it- Will stick with Pav’s for ice cream. 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 4.1 star rating with 424 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is open now. It will close at 6:00 p.m.  

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