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Cold Stone Creamery

4.0

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

12451 N Mainstreet, Rancho Cucamonga, CA, 91739, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0167 reviews
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Jacob Glidden's profile image
Jacob Glidden 
on Google
3 weeks ago

This place used to be a gem — now it's a complete disappointment. Under what appears to be terrible management, it has spiraled downhill fast. The store is consistently filthy: grimy floors, smudged glass, and a ceiling return vent caked in dust like it’s trying to grow its own ecosystem. Maintenance? Forget it. The front door has been broken for months, and instead of actually fixing the broken AC, they slapped in two mini-split units clearly not designed to handle the constant foot traffic of a busy ice cream shop. I’ve be... read more

Kelly Arci's profile image
Kelly Arci 
on Google
4 weeks ago

We walked in, the lady and guy there didn’t acknowledge us whatsoever and kept staring at us as if offended at the mere thought of having to do their jobs. I asked if they had sugar cones, they said yes, then proceeded to show me a cake cone (if you’re working an ice cream shop, how do you not know the difference?) After serving the first ice cream, the guy says “what else?”, we proceeded to order ice cream for the rest of the family. Instead of handing us the ice cream as he was serving it, he looked around for some place t... read more

Keila Escalante's profile image
Keila Escalante 
on Google
2 months ago

When we walked into the store, which was empty by the way, neither of the two workers greeted us & instead rudely stared at us before walking off to do who knows what without even acknowledging us. We would’ve walked off without buying anything but we had unfortunately placed an order for pick up. And when we proceeded to ask about our order, I don’t think the worker could have looked more annoyed even if he tried. Definitely recommend to try any other place besides this one if you’re ever at Victoria Gardens. 

vanessa loya's profile image
vanessa loya 
on Google
2 months ago

I just brought my daughter to eat an ice cream at 1:00 p.m. in the afternoon and it is closed and the girl tells me that it is closed and they do not know what time it will open 

Roy Griffith's profile image
Roy Griffith 
on Google
3 months ago

In my opinion, don't bother. Very overpriced for what you get in my opinion. 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 4 star rating with 167 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open tomorrow at 9:00 a.m. 

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