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COIT Drapery Cleaners
- Home Services
- Chicago, IL
About this business
Looking for the best cleaning and restoration company in Chicago? You found them! For carpet cleaning and more, contact us today. Since 1950, COIT has been trusted by homeowners and business managers to care for all of their specialized cleaning needs. Known for being the first to offer a full satisfaction guarantee, we have held this founding principle to this day. Serving more than 12 million homes and businesses over the past 68 years, COIT continues to expand our technology, training and superior service for carpet, area... read more
Location details
8216 S Stony Is Ave, Chicago, IL, 60617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I made an appointment and received a confirmation. I vacuumed and and moved furniture and decor to prepare. Half an hour before the appointment window, I received an email message saying that CoitChicago was booked up and would not be able to to make the appointment. WHY DIDN'T THEY JUST NOT MAKE THE APPOINTMENT IN THE FIRST PLACE or at least let me know of the problem a couple of days in advance? I will never hire them again.
Made an appointment online last week. Received email confirmation of appointment. Nobody showed up. Called 800 number. It's just a receptionist for their California office who transfers me to the local branch. "Oh sorry sometimes we don't get the online bookings for some reason. We can't come today, we're booked for the next 3 weeks." I was trying to use an alternative to Stanley Steamer but I see that was foolish.
Doesn’t exist. Don’t book anything
I tried to get a quote from COIT for cleaning an area rug and some furniture. The person who answered the phone was curt, short, and very rude. At one point she raised her voice saying that if I didn't know the fabric of my rug, then she couldn't give me a quote. Up to that point she never even asked me that question! If the first person I encounter with your business is this rude over the phone, imagine what the people will be like in person in my home. I will take my needs elsewhere.
I really tried to give COIT a chance. I actually gave them a couple of chances. I scheduled an appointment online on their company website for a drapery cleaning. Appointment came and went without any communication from the COIT. I scheduled another one online thinking the first time was a fluke. Once again, the appointment date came and went with another no call, no show. Thinking the third time would be the charm, I gave the company a call and was told that they don't always get their appointments that are made online. smh... read more
Frequently asked questions about COIT Drapery Cleaners
How is COIT Drapery Cleaners rated?
COIT Drapery Cleaners has a 3.3 star rating with 12 reviews.
When is COIT Drapery Cleaners open?
COIT Drapery Cleaners is open now. It will close at 5:00 p.m.
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