Cohen's Fashion Optical

m m. 

on Citysearch

10 years ago

This place in the Stamford, CT mall is a rippoff. The ladies at the front are rude over the phone and in person. The eye glasses are expensive and by the time you get out of their you have already spent $1000 on just 1 eye glass. I think they also pretend to be some manager called "Ming". He does not exist and I think they use false pretense with their voices. They are not on time with the product you order. They take over 1 month to get your eye glasses. DO NOT GO TO COHENS FASHION OPTICAL IN THE MALL YOU WILL GET RIPPED OF... read more

dave n. 

on Citysearch

12 years ago

**BEWARE**: i've been a customer at this store for over a decade, but after an incident last month with the owner, alex grinshpun, i find myself with little choice but to bring him to small claims court. i brought in glasses, which i had purchased at the store, to be fixed, after they broke (my fault). the glasses were then shipped to the manufacturer in california. several weeks later, i came in to pick up the glasses (they were ready much sooner - again, not the store's fault for the delay) , only to find that they were da... read more

Diane C. 

on Citysearch

12 years ago

ABSOLUTE WORST! If you want to waste time and money have yours eyes examined here and purchase lens from this shop. They threw out my old very expensive progressives lens without my permission. After 3 tries the Optometrist was unable to get my progressive lens prescription right and said there was nothing more they could do to help. The Manager (Optometrist) was not only difficult to deal with but rude, hostile and condescending. 

R F. 

on Citysearch

12 years ago

TOTAL RIPOFF. Go anywhere else. Do not go to this location. 

Kelly S. 

on Citysearch

12 years ago

I bought a Groupon for an eye exam and $200 off a pair of glasses. I usually wear contacts and it has been a long time since I put on a pair of glasses. I walked in thinking that I would maybe pay an extra $50 to $100. I have a very small face and I tried on probably about 50-60 pairs of glasses before I found ones that I really liked. They were more expensive than I had hoped, but the manager worked with me and Lea, the salesperson, was so patient. They told me the glasses would be ready in 3 days. I got a call the next aft... read more

G D. 

on Citysearch

12 years ago

BUYER BEWARE! GO ANYWHERE ELSE! I wholeheartedly agree with Feretta L. Sophia is RUDE, lacks customer service skills and should not be working with the public. They fail to maintain adequate records of patient history; the staff is unable to follow the "cards" they use to "track" prescriptions; they dispense improper products (contacts) because they cannot follow their own paperwork. Just look at the comments by multiple users over time....Clearly there is a problem at this store. Cohen's Corporate needs to fix this problem ... read more

Feretta L. 

on Citysearch

12 years ago

Sophia the sales rep was incredibly RUDE!!! no respect what so ever. 

Maryalice C. 

on Citysearch

12 years ago

i have only had excellent experiences at this store. pleasant professional people who take time to make sure we are satisfied. we have used them now for over ten years. they actually are not even in my plan but because of their great service and kindness each time we go there I always will continue to go back...thank you Cohens, keep up the good work. Maryalice and Arty 

Claudia V. 

on Citysearch

12 years ago

Worst place ever. DISHONEST. I went for glasses to see far and close. They proposed what they called "progressive" lenses, saying they were like bifocals but without the line, they were also pushy and said I had to order the glasses the same day of the exam, so I ordered them. (my insurance later said that was a lie). Alex, the owner I think, omitted to say that you can only see close through a tiny spot of the lens and thus need to "train" (learn to move your neck to catch a glimpse) your eyes for 2 or 3 weeks before you fe... read more