COGGIN BUICK OF ORANGE PARK

Tara T. 

on BBB

a year ago

Purchase a 2017 Jeep Cherokee Latitude from this place last April 2023. From the time we drove off the lot we had issue. The issues consist of Transmission repair, blown head gasket, radiator, tune up, and shifter kit. The car fax report didnt show any of this issue. The car fax report stated that vehicle had been in 1 accident. We kept the vehicle service by Coggin with routine maintenances. When the issues occur Coggin service department would state that they are back up and we would have rescheduled.We asked for the vehic... read more

Derinda G 

on BBB

2 years ago

I do not recommend anyone to purchase a used vehicle from GMC of Orange Park. I worked extra hours over a year to save money to purchase my son a truck for his bday. I thought it would be safer to purchase from a major dealer ship instead of a private owner. I was wrong… Or it could’ve been because I am a woman, they saw me coming, and took advantage of me. Before I purchased the truck it was put on a diagnostic machine because the dealership said that by law they were supposed to do that. only 2 things came up wrong with th... read more

Brenda G 

on BBB

2 years ago

I have no stars to give this dealership. If you want honorable good customer service this is not the dealership that gives that service. I went with my daughter to purchase a 2009 *************** for my grandson.the sales men were so nice I-thought we were in good hands Unfortunately, they sold ** a truck that was no good at all. After purchasing the truck at the end of January a few months later the motor went out. until a certified mechanic came to look at it the truck it sat in the yard because it started smoking. however... read more

Damon M 

on BBB

2 years ago

I am writing this review without emotion but with facts. I am the owner of a 2014 ***** Silverado **** LTZ ***** Edition. Since I have taken my truck to Coggin GMC, I have had all of the following done, and some others. Transmission Flush New Transmission installed, Oil change and tires rotated. Power steering fuse block replaced, A new key, fuel Injector Replacement cylinders 2,4,6,8Check engine light and stabilitrack message resulting in a the left bank of the engine being replaced. I keep receipts for everything, and I ha... read more

A H 

on BBB

2 years ago

Consumers beware of doing any business with Coggin Buick GMC, I purchased a pre-owned vehicle that seemed to have been wrecked, because the paint didnt match up. It was an online purchase, the vehicle was supposedly had been certified. The salesman sent me a video on the vehicle, but he didnt point out any of the defects. I called and talked with the Manager and told him the issue I had with the vehicle. The manager himself told me that if it was something defective on the vehicle, it wouldve been fixed and the price wouldve... read more

lee A 

on BBB

2 years ago

i disable veteran *** A went to get a oil change,and tires rotation notice the next day that the tires was not rotated,dealership not trustworthy i bought my last two vehicles there guess that would be the end of that dealership. 

Alexandra B. 

on BBB

3 years ago

4:17 4 ******************************* 1 review just now My son and were looking at a truck for the last two days. We decided to sleep in it and it was still available in the morning. So we spoke to the sales representative we had been working with and the manager over the used cars. We made a deal over the phone with the manager who said come on in and the salesman said he would put it aside until we could get to ********************* from *************. When my 16 year old son was ready to walk in and buy his first car. Th... read more

Derek N 

on BBB

4 years ago

Will not be a repeat customer!!!! I purchased a used car from Coggin Saturday June 5th 2021 which I figured would be a professional experience since I have a 700+ credit score, but it turned for the worst very fast. My salesman was very nice and informative but the used car Manager was rude and unprofessional to say the least during both encounters. The Used car director on the other hand was fair and respectful. The vehicle I purchased has a major safety issue which appeared the next day in which the air suspension will not... read more