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Cocoa Beach Best Vacation Rentals
- Vacation Rentals
- Cocoa Beach, FL
About this business
Location details
41 South Atlantic Avenue, Cocoa Beach, FL, 32931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
On 8/29/22 I made an online reservation ( #*******) for a vacation rental for the month of February 2023 and was charged a $2,743.56 deposit on my Discover card. On 8/31/22 I sent an email cancelling my reservation. I received a response asking which unit and dates we were staying. I responded on 8/31/22 with the information. Since that time I have emailed them 3 additional times and called and left a message. They have not responded. Can you assist in getting my deposit back?
Business response:
We have a new website reservation system. We are still getting used to the automated systems. I am very, very sorry your request for cancelation was not processed properly in a timely manner. When I saw this complaint in my admin email, I immediately canceled the reservation and issued a complete refund as requested. Again, I am very sorry for this misunderstanding. Please check with your credit card in the next 48-72 hours for you refund. It is all up to your credit card company as to when they release your funds. Respect... read more
Frequently asked questions about Cocoa Beach Best Vacation Rentals
How is Cocoa Beach Best Vacation Rentals rated?
Cocoa Beach Best Vacation Rentals has a 3.3 star rating with 27 reviews.
When is Cocoa Beach Best Vacation Rentals open?
Cocoa Beach Best Vacation Rentals is closed now. It will open tomorrow at 9:00 a.m.
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