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Cobblestone Auto Spa
- Car Wash
- Phoenix, AZ
About this business
Location details
20039 N Cave Creek Rd, Phoenix, AZ, 85024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:00 p.m. | |
| Tue | 6:30 a.m. to 9:00 p.m. | |
| Wed | 6:30 a.m. to 9:00 p.m. | |
| Thu | 6:30 a.m. to 9:00 p.m. | |
| Fri | 6:30 a.m. to 9:00 p.m. | |
| Sat | 6:30 a.m. to 9:00 p.m. | |
| Sun | 6:30 a.m. to 9:00 p.m. |
RecommendedI would give these guys 10 stars if I could. The entire staff is extremely professional and they provide incredible services. Ash Auto Group is proud to call Mike and his team our partners.
Business response:
Hi Jonas - Thank you SO much for the positive recommendation!! :)
RecommendedWe just moved here and my car needed a deep clean inside and out. I chose Cobblestone because of the positive reviews and was close to our new house. They did an awesome job on my car. I decided to purchase the monthly express wash. Very reasonable cost. Staff was extremely friendly! Great Job Cobblestone!
Worst car wash ever!!! $53.00 and over an hour and a half waiting for seats that are still dirty and not everything done that was supposed to be. I sat waiting and waiting and nobody ever came to tell me my car was done and the guy took my receipt when I said my seats weren’t done and I paid $20.00 for it. Then you try to call to talk to someone and their phone system sucks and if you try to get to customer service it tells you how to cancel your plan and then hangs up on you.
Business response:
Hi Tonya - On behalf of Cobblestone, I apologize for your recent experience. I did receive your feedback to our social@cobblestone.com and forwarded it to the appropriate contact. A representative will be in touch shortly to try and make this situation right for you.
RecommendedVery Reasonable Prices & Great Location 🙌🏻
Business response:
Hi Reggie - We strive to be the best in the valley! Thank you so much for choosing Cobblestone!
RecommendedNormally I give scores on a very hard scale. But I have seen a ton of improvement over the last two years. Aside from the vacuums not always working the way they should, everything is good.
Business response:
Hi Britney - Thank you for taking the time to give us your honest feedback. I'm glad we have been able to improve throughout the past couple years. Please, let me know if there is anything else we can do for you in the future!
Recommendedexcellent service and friendly staff!!!
Business response:
Hi Alina - Thank you SO much for the positive feedback. We are always here to help!!
RecommendedI’ve been taking my vehicles here for a few years. Always great service and do a great job. Any time I’ve had a small issue it is always handled right away with no problems or attitude keep up the good work.
Business response:
Hi Paul - Thank you for taking the time to give us your recommendation! Although we do not claim to be perfect, we are always willing to correct our mistakes when made aware :)
When I took my car through there they didn’t clean it good there was still a spot on the windshield and the inside wasn’t even cleaned so much for giving them $33. Then have been calling to leave messages for the manager and they never bothered to call back.
Business response:
Hi Tammy - I apologize for your recent unsatisfied experience. We want to try to make the situation right for you. Would you mind emailing wecare@cobblestone.com your best contact information, experience and which Cobblestone location your incident occurred? From there we will be in touch.
RecommendedPleased with the friendly service and the time they took.
Frequently asked questions about Cobblestone Auto Spa
How is Cobblestone Auto Spa rated?
Cobblestone Auto Spa has a 4.2 star rating with 690 reviews.
When is Cobblestone Auto Spa open?
Cobblestone Auto Spa is open now. It will close at 9:00 p.m.
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