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COATS Auto Body

4.7

About this business

Specialties Specializing in: - Automobile Body Repairing & Painting - Auto Repair & Service 

Location details

1300 S Saunders St, Raleigh, NC, 27603, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.715 reviews
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Chris C.'s profile image
8 years ago

Amazing job! My car was rear-ended over the summer, and the guys at Coats restored the metal framework perfectly. My car actually looks as new as when I bought it years ago. They have a customer for life. 

Ryan F.'s profile image
9 years ago

I was broadsided by a drunk driver and had to have my new-to-me truck repaired. The work was great. Fast,good quality and no cutting corners. Due to truck aging the color was off slightly. I wasn't happy. Mgr didn't want to fix. But Jim(owner) came out, looked at it and w/o hesitation said nope "we are fixing it! It needs to be right!" He got me a rental and two days later it was perfect! I'll never go anywhere else! This company truly wants the customer to be happy! This quality is hard to come by anymore. But not at COATS! 

sharonbelcher's profile image
sharonbelcher 
11 years ago

Can't say enough! Awesome staff, technicians, mechanics, treated with compassion and respect! Car looked like new, after getting hit by a huge truck!! 

rickreviewer's profile image
rickreviewer 
11 years ago

I have patronized Coats several times over the last few years and they have always done an exceptional job. The owners, Tana and Jim Malerba treat you as a valued respected customer and ensure that their staff and work done uphold these standards. They strive and exceed expectations consistantly. I recently had a car accident and thankfully no one was hurt but my wife and I were very upset that it happened when I was traveling out-of-state in NJ and couldn't bring it to Coats as they are the only Auto Body shop I trust to do... read more

coatsautobody's profile image
coatsautobody 
12 years ago

I have been frequenting Coats Auto Body since 2003 when the current owners Jim and Tana purchased the company. I have been very pleased with every repair that has been done, and have been here about 10 or more times so far. They have great customer service and anything that is not right with the car gets taken care of quickly. I recommend this business highly and almost wish it was a "restaurant" this way I can come in everyday to visit. EVERYTHING IS GREAT! J.C. 

customer4ever's profile image
customer4ever 
12 years ago

I have been a customer with Coats Auto Body and Paint for many years, I have had several cars repairs, especially now that I have a teenage driver. They are always so helpful and patient, especially when I ask the numerous questions I always have. I have found them to be both fair and honest and was very impressed by the wonderful reviews I see for them online and with the better business bureau. I would never bring my car anywhere else, way to go Coats - keep up the good work. 

reynoldsdad's profile image
reynoldsdad 
12 years ago

Coats Auto Body does an outstanding job. We have taken our cars to them for years and the work has always been done on time, within budget and when we get the car back it looks brand new. This is a family run business that we are so fortunate to have in our community. They go the extra mile! We would not go any place else. 

megan.luce2's profile image
megan.luce2 
12 years ago

I had an estimate done on my car and, after discussing with my insurance company, decided to go ahead with the work at coats autobody. After the work was scheduled and forms were signed, I was contacted by the owner who told me he did not want to do the work on car. I am guessing that one of his employees underbid the work and he realized it once I went ahead with it. Their estimate was lower than anyone else's and that is part of the reason I chose them. Very disappointed and will not be recommending this shop. 

mpetilli's profile image
12 years ago

Coats Auto Body is First Class all the way! I've had my vehicle repaired there several times and the body work was excellent! You could never tell that my vehicle was in an accident and it always looked like a brand new vehicle when everything was complete. As an insurance agent, when my clients call me and ask where to bring their vehicles to have it repaired, I highly recommend them to go to Coats Auto Body, if they want it repaired properly and in a timely manner. Tana and Jim Malerba, the owners, along with the rest of t... read more

Frequently asked questions about COATS Auto Body

How is COATS Auto Body rated?

COATS Auto Body has a 4.7 star rating with 15 reviews. 

When is COATS Auto Body open?

COATS Auto Body is open now. It will close at 5:30 p.m.  

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