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Coastal Gastroenterology
- Healthcare
- Murdoch, WA
About this business
Location details
Unit 75, Level 4, Wexford Medical Centre, Murdoch Drive, 3 Barry Marshall Parade, Level 3, Wexford Medical Centre, Murdoch Drive, 3 Barry Marshall Parade, Murdoch, WA, 6150, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The most pathetic interaction with any business I have ever experienced. One simply cannot get past "we'll be shortly with you" message on the phone and shortly after(not always), the call ends with connection being ended by that pitiful business. After many attempts, to just make an appointment for the procedure, I have decided to go with another service provider. If that is the level of professionalism, I can only imagine the lamentable service given, once you are an active patient.
This review is for the reception/communication side of things- Less relevant for my gastroenterologist. My follow up appointment was moved twice- once was due to an emergency so I was understanding. The second time was not communicated to me at all- it was just moved. At this stage, I was desperate for the appointment as I was so sick. I had originally booked my appointment on my RDO and then the new appointment meant I had to take time off work. Reception tried to suggest that I has made a mistake in booking the wrong day u... read more
RE Azar B-Nejad: Following 11 days in hospital due to Colon Cancer and ensuing days at home I continued to lose weight (around 12% of my body weight) and weakening by the day. I sat down with Azar and reviewed my current diet and developed a new one tailored to my needs. Virtually overnight I stopped losing weight, started putting on weight slowly and my energy level went up. Azar continued to follow up on my progress for weeks to come until I was fully recovered. Azar is a very knowledgeable, conscientious and professional ... read more
This review is for the reception/communication side of things- Less relevant for my gastroenterologist. My follow up appointment was moved twice- once was due to an emergency so I was understanding. The second time was not communicated to me at all- it was just moved. At this stage, I was desperate for the appointment as I was so sick. I had originally booked my appointment on my RDO and then the new appointment meant I had to take time off work. Reception tried to suggest that I has made a mistake in booking the wrong day u... read more
Azar supported me through over 2 years of an elimination diet. She had fantastic knowledge and resources which she would email through to help me continue with a varied diet whilst practically not being able to eat most food groups. Her communication was always fantastic and she worked seamlessly with my Gastro Dr Waters. She even followed up on results and appointments on my behalf if needed.
Frequently asked questions about Coastal Gastroenterology
How is Coastal Gastroenterology rated?
Coastal Gastroenterology has a 4.2 star rating with 19 reviews.
When is Coastal Gastroenterology open?
Coastal Gastroenterology is closed now. It will open on Monday at 9:00 a.m.
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