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Coastal Electric Cooperative
- Electricity Suppliers
- Midway, GA
About this business
Location details
1265 S Coastal Hwy, Midway, GA, 31320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Coastal EMC's phone system is horrible. We were customers for 34 years, until we moved out of their service area. We did not receive a capital credit check in Dec. 2025, and have been trying to get it sent again to our correct address. The phone system makes it impossible to get to the department that handles this. They need to make capital credit information as an option in their phone tree.
Update 20260408: Power went out and heard that pop of a transformer. Called the local number and they came out and resolved the issue in an hour. Friendly folks on the line and effective folks in the field. Even have an automated call to check if your power is on after they fixed it. Appreciate you guys! Around here we don't have competing electric companies like other places and I've been back and forth with CEC several times when getting new installation and with billing. We eventually got everything worked out. Small thin... read more
Extremely disappointed with the service this past month. My power was nearly shut off over a $67 balance despite a recent payment, and I had to pay $80 out of pocket last-minute just to keep my kids from sitting in the dark. The customer service was unhelpful and gave incorrect information, blaming us for excessive usage and claiming a power outage. Later, the local office admitted the issue was due to a system error on their end, resulting in a month of "estimated" bills and credit reversals with no real explanation. We wer... read more
Incorrect meter readings the past few weeks , I have been overcharged during that time, and an error reading of 214 kilowatts used on Friday which is impossible I had a positive balance before Friday now all of a sudden I'm in the hole they should be sued.
Frequently asked questions about Coastal Electric Cooperative
How is Coastal Electric Cooperative rated?
Coastal Electric Cooperative has a 3.5 star rating with 2 reviews.
When is Coastal Electric Cooperative open?
Coastal Electric Cooperative is closed now. It will open at 9:00 a.m.
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