Coastal Counseling Center

lydia darkbloom 

on Google

5 months ago

I had to move practices they never answer the phone never can keep a provider I went through two different providers and they wanted to charge for a new patient appointment each time even though it ain’t my fault they can’t retain staff now they are billing me two years YEARS later for copays for appointments I’m not even sure are legit then when you contact the call center department which is the billing department they are less than helpful and when asking for proof the say they can’t provide my payment history and invoice... read more

Brian Prout 

on Google

5 months ago

I've never done counseling before, but this place has left a bad taste in my mouth. Their method of communication was frustrating and lacking. I felt like I was just a pay check for them. The counselor was vague and all together not helpful. I didn't agree with his method of counseling and showed up for my next session just to find out that he had discharged me. No contact, no explanation, just dropped and have a nice day. The counseling center didn't offer to set me up with another counselor, just have a nice day. Worse off... read more

denise barba 

on Google

4 months ago

I saw a provider here in 2024 and paid the bills/charged my card at each visit. In 2026, two years later, they are now saying i owe them more money for those appointments. There's been no communication about those bills being unpaid or unprocessed by the health care company. This company is offering no compromise or apology for the length or billing. Take this as a lesson, they can bill you two years later for appointments you already paid for. **UPDATE 3/3 - I followed up via the contact information shared from the owner... read more

Luke Mansfield 

on Google

a year ago

Staff, therapists, and practitioners here are amazing! Not sure how there are any bad reviews. I have been going here 6 months now and all of my interactions have been nothing but positive. The front desk staff are so friendly and always helpful. I look forward to their smiling faces every visit. My therapist (a Nurse Practitioner) has improved my overall quality of life significantly. My family and I are sooo grateful for everyone at Coastal Counseling! 

MES 

on Google

3 months ago

I have left voicemails and email because I want to make a new patient appointment for myself. They never got back to me. Super unprofessional and bad business.