Coal Mine KinderCare

Kristen 

on Google

6 months ago

I had a spot guaranteed and paid for. Reserved it a year ahead of time . The day came for my orientation tour (which they emailed me I needed to come in for since he was starting soon) and they sent me an email saying nevermind - they don’t have a space for him. The process after this was also terrible. They were not apologetic and didn’t seem to care. I vetted many daycares and was looking very early and they pretty much stole that experience from us and left us without childcare last minute . They don’t seem to know when t... read more

Ria Hunt 

on Google

8 months ago

The director Brooke is horrible. We were signed up for this daycare after talking to Susan (who is wonderful) while we were pregnant. After our baby arrived we returned to get some details clarified. I called and set up a time with Brooke. We showed up a few days later and she could not even hide her distaste for us simply based on our appearance. Suddenly, she had three preemies that were not ready to move to the next classroom. But there was no mention of this on the phone a couple days prior. She said maybe the sister loc... read more

Emma Leary 

on Google

a year ago

I was walking by the center and heard a teacher yelling at one of the kids “god just stop, I wish you would stop.” As an early childhood educator it was really disappointing to hear that interaction. 

Catherine Toupin 

on Google

a year ago

We sent both of our girls to the Coal Mine location of Kindercare and we can’t say enough good things about it. Both started in the infant room with Miss Monica and Miss Pat, who are kind, thoughtful and easy to trust. They made the difficult transition of dropping a baby off at daycare so much easier. They also were a great help in the transition period of eating solids. We loved our experience in the 1s and 2s room too. Our daughter learned so much and was also cared for so thoughtfully by all the teachers. We’re sad to ha... read more

Marcella Horne 

on Google

a year ago

My grandson went to this day care. I picked him up several times. This is not a good daycare in my opinion.. Things I saw there should not happen at daycares. They yell loud at the kids often, they do not change the security code, to get in and in my opinion, the supervision is not as good as it should be. They once told me they didn't know what really happened cause they didn't see it so they had to just go by what information they could get. I am just a grama but they would discuss behavior, pay anything with me but I was ... read more