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16535 Southwest Freeway Space 645, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was my second time going to this location for a purchase and let me tell you the customer service in here is excellent!! They treat you equally no matter how you look or how you are dressed. Valentina was my associate but honestly they all work as a team LOVED IT!
I love this store. I live closer to the Woodlands store but I make the drive here all the time. They have the best customer service and their coach create and monogramming team is top tier. I've had a great experience every time I've been in. Gerry helped me with my first coach create bag. He walked me through their process and shared great info, he was so nice and helpful. Victoria and Valentine were also amazing and have helped me with customizing my tags. Only this store will get you the fun and fancy tags. I can't thank ... read more
Shop with Victoria!! she is amazing! she set up my account and really took the time to get me what I wanted, she offered water and even wrapped my purse and boxed. Thank you so much, made my day!
I had an excellent experience at the First Colony Store thanks to Stacey! She made me feel welcomed, gave me time to explore my options without any pressure, and made the purchase process smooth and enjoyable. She also beautifully personalized my hangtags with great care, which made my purchase even more special. I ended up buying two extra hangtags because of her amazing work! Stacey and Kylon, and Manager Jerry are friendly, knowledgeable, and clearly take pride in representing Coach. Their outstanding customer service mad... read more
I stepped into this store today with the goal of getting my Daughter some clogs. We were greeted. (Reason for the 2 stars) We took a look at all the shoes they had, sat down for a good 10 minutes without anyone even coming to us to provide any assistance. We walked out of the store empty handed. The 2 store associated were too busy talking… we weren’t even acknowledged… will take our money elsewhere. No other coach store has had this behavior with us before.
COACH has a 4.1 star rating with 99 reviews.
COACH is closed now. It will open tomorrow at 9:00 a.m.
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