Coach

Janay Bordeaux 

on Google

2 weeks ago

Milah was thee biggest help! She was super fun and patient to work with while creating my dream bag. Great experience at the store and GREAT customer service! 

luis dorsey 

on Google

3 weeks ago

Came in initially to get a tag stamped with the Chicago skyline, The associate stated the tag was small it to be stamped with that specific one. Which isn’t a problem, I went ahead and purchased the bigger tag to ensure I was able to get what I came for. Once purchase the associated disappeared in the bag for a few minutes with it stamped already. Once I received the tag, it was all flakey and not even centered. I’m really disappointed on the lack of quality. 

Lydia Papadaki 

on Google

a month ago

I had such a great experience at Coach! One of the coolest parts is the customization—you can personalize your purchases and even create your own keychain by adding different pins and having something of your choice written on it, which makes it feel extra special and unique. The service was also fantastic; everyone was incredibly friendly, patient, and helpful throughout the whole process. A special thank you to Nicole, who went above and beyond to help me with the customization and made the experience even better. Such a f... read more

Trina Taylor 

on Google

a month ago

Hi, I’m a coach girly down, and I bought a coach bag from New York store about 4mo ago, Now I’m currently visiting Chicago came to the store on Michigan avenue in hopes to buy a Chelsea bag or another Brooklyn (red collection).. I was not greeted or asked if I needed any assistance. I do feel like the staff there was just on their phones and not paying attention so I left, I do plan on buy else. Where but I do feel like as a big fan of coach, that is horrible service. No matter how someone looks or dresses this shouldn’t be ... read more