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Co-operators - Van Aalst Agencies Inc
- Insurance
- Whitecourt, AB
About this business
Location details
4926 51 Ave, Whitecourt, AB T7S 1P2, Canada, Whitecourt, AB, T7S 1P2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m extremely disappointed with the service from the co-operates insurance company. I called at 9:00 AM and waited for over four hours—not a single person picked up the call. No updates, no callback, nothing. This is completely unacceptable for a company in the insurance industry, where timely support is crucial. This kind of delay shows a serious lack of management and planning. If you're handling people's policies and claims, you need to be available—period. It feels like customer care is being treated as an afterthought. ... read more
Tried getting a quote on auto insurance for 3days. Waiting hour and half each time before giving up and hanging up. Maybe don’t be so cheap and hire more staff to take calls. Pathetic.
2 hours on hold never did answer the phone
The rates are great, but whoever they have taken care of the customer contact was super rude and aggressive, very unpleasant experience
Frequently asked questions about Co-operators - Van Aalst Agencies Inc
How is Co-operators - Van Aalst Agencies Inc rated?
Co-operators - Van Aalst Agencies Inc has a 3.3 star rating with 10 reviews.
When is Co-operators - Van Aalst Agencies Inc open?
Co-operators - Van Aalst Agencies Inc is closed now. It will open tomorrow at 9:00 a.m.
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