This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Co-operators has evolved and expanded our offerings to help you plan for your future. Keep what matters safe with our holistic financial services and full range of flexible, affordable insurance and investment products, exceptional service, and professional, personalized advice. Together, we can choose the right plan to protect your financial future and loved ones. Find out more by contacting us today. Core hours are 9 to 5, Monday to Friday. Connect with the office for available extended and weekend hours.
6766 75 Street NW, Edmonton, AB T6E 6T9, Canada, Edmonton, AB, T6E 6T9, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I haven't been able to reach them for 3 days and have even gone to different offices in Edmonton, but some were either closed to not let customers in or told to wait on the phone line. Every day I sit by the phone for 6 hours and listen to terrible music that can't be turned off and this music is already playing in my head like torture, but even after that time no one answers me. I understand that you have a lot of customers, but keeping people on the phone line, without any QUEUE for hours, is not respectful to others, and ... read more
Very poor customer service
To expansive, I will change this if I will have a chance. I have difference with TD insurance 150$ per month
Bafflingly unethical customer service and untrustworthy agents. I waited on hold for 2 hours to talk to sales for a quote only for my call to get dropped by the agent when they picked up before I could answer. No call back, despite that I'd entered my own number as part of the process. Call back, only to be told another 2 hours. When someone finally picked up turns out I had been transferred to the wrong department and they had to transfer me back. Another 2 hours. There's no automated call back service, no accountability.
Very difficult to get auto quote on phone yesterday i called twice, once I waited more than an hours then after 3 hours more but no reply, please
Co-operators - Shea Insurance Group Inc has a 4.7 star rating with 242 reviews.
Co-operators - Shea Insurance Group Inc is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com