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Co-operators - Downtown Insurance Group Inc

2.7

About this business

Location details

10411 122 St NW Unit 116, Edmonton, AB T5N 4C2, Canada, Edmonton, AB, T5N 4C2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.739 reviews
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Camille Underwood's profile image
Camille Underwood 
a month ago

If you're going to operate by appointment only, you should note that on your hours on Google Maps so people don't waste their time and find out when they get there. 

Jennifer C's profile image
Jennifer C 
2 months ago

Contact a different co-operators agency I am disabled. I often struggle to get and do things that need to be done. This is not the first time I have had issue with this agency. Today I walked over in the scorching heat to find out the office is “by appointment only”. This creates an extremely inaccessible environment for many. Whether you’re on your lunch break needing a quick policy change, low income spending your last bit of money for a bus pass, or disabled like me that struggles to get around. This is unacceptable custo... read more

WhiteShadow's profile image
WhiteShadow 
2 months ago

I haven't been able to reach them for 3 days and have even gone to different offices in Edmonton, but some were either closed to not let customers in or told to wait on the phone line. Every day I sit by the phone for 6 hours and listen to terrible music that can't be turned off and this music is already playing in my head like torture, but even after that time no one answers me. I understand that you have a lot of customers, but keeping people on the phone line, without any QUEUE for hours, is not respectful to others, and ... read more

zahoor ahmad's profile image
zahoor ahmad 
2 months ago

Two days 8 hours a day hold on phone. No answer. Very sad 

Nur's profile image
Nur 
3 months ago

Such a Long wating period, Very disappointing. Called twice yesterday, waited for 6 hours no one picked up my call. Are you people runing a business or something else!!!! Hire some people. 

Frequently asked questions about Co-operators - Downtown Insurance Group Inc

How is Co-operators - Downtown Insurance Group Inc rated?

Co-operators - Downtown Insurance Group Inc has a 2.7 star rating with 39 reviews. 

When is Co-operators - Downtown Insurance Group Inc open?

Co-operators - Downtown Insurance Group Inc is closed now. It will open on Monday at 9:00 a.m. 

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