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Co-operators - Downtown Insurance Group Inc

2.5

About this business

Location details

10411 122 St NW Unit 116, Edmonton, AB T5N 4C2, Canada, Edmonton, AB, T5N 4C2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.547 reviews
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Kerry Aarnoutse's profile image
Kerry Aarnoutse 
a month ago

I had a good experience getting my quote and transferring my insurance from out of province quickly. Communication through email was prompt and effective. My quote was a bit higher than some of my alternative quotes but I've had better customer service with cooperators. 

Michael's profile image
Michael 
2 months ago

Worst service ever, for past 2 days I have spend almost 6 hours on call while listening that pathetic music. 

T Maranan's profile image
T Maranan 
2 months ago

Be very cautious with policy changes. I experienced unexpected and unjustified premium increases, along with changes made without clear or transparent explanation. While I acknowledge that I previously had a car insurance claim, the situation worsened when I was transferred to Manitoba for work. I found this out from one of the agent. Because Co-Op does not operate in that region, Co-Operators unfairly tied my past accident to my spouse. As a result, I am now being forced to pay higher insurance costs in both Manitoba and Al... read more

Yulia Urban's profile image
Yulia Urban 
2 months ago

Very disappointed with the service. It is almost impossible to get through by phone to receive an insurance quote. I tried calling for 2.5 hours with no success. I was advised to call early in the morning, so today I called at 8:59 AM, but once again I had to wait for hours and still couldn’t get through to anyone. This is extremely frustrating and a huge waste of time. 

Fabrice Njuonang's profile image
Fabrice Njuonang 
2 months ago

Too bad co-operators just to get a car quote you wait on the line for almost 3hours and no one ends up helping you. Too bad 

Frequently asked questions about Co-operators - Downtown Insurance Group Inc

How is Co-operators - Downtown Insurance Group Inc rated?

Co-operators - Downtown Insurance Group Inc has a 2.5 star rating with 47 reviews. 

When is Co-operators - Downtown Insurance Group Inc open?

Co-operators - Downtown Insurance Group Inc is open now. It will close at 5:00 p.m. 

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