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7880 Gate Pkwy Suite 101, Ste 250, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If I had negative numbers to rate Gladys, the person who answered me today by phone about 1:30 pm, I will give them to her. I need to understand why is my mortgage to high this year. I have called several times to try to find an answer and nothing about a solution. But today she was acting very rude and interrupted me all the time made me feel guilty. I'm just a customer that needs an explanation please. Atrocious customer services.
This mortgage company sucks! They incorrectly assessed our 2022 taxes which caused a $300 increase in our monthly payment when it should have decreased it. It has been going on 3 months + and I am still overpaying and nothing has been done about it after requesting multiple new escrow analysis and being told that "oh it should be reflected on next month's statement" over and over again. Do not use them for any of your financial needs.
I am a 100% disabled veteran who should be receiving tax exemption on my home loan. CMG refused to honor that status until they are ready to review tax exemptions. I have been in this loan since November 2021 and still paying taxes on my home loan. Their customer service is horrible and they won’t let you speak with a supervisor with any concerns. Don’t borrow from this company!!!!!😞😞
Tim McConnell was extremely helpful and very informative at first. But when we found we could be getting a lower rate for our loan and said something to him that all changed. He called us on the weekend and went off on us telling us good luck finding a better deal when we already had. We just wanted to see what he could do to match what our own bank was offering. Noting but short remarks and passive aggressive attitude. Then stating he would look over the offer we find as if he owns us something. When he doesn't. We will nev... read more
CMG Financial has a 1.8 star rating with 10 reviews.
CMG Financial is closed now. It will open at 9:00 a.m.
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