Club Pilates

Nina Nikolic 

on Google

3 months ago

I am writing to formally express my disappointment regarding the ongoing issues my daughter and I have experienced with our memberships at Club Pilates. What began as an exciting opportunity for us to prioritize our physical and mental well-being together has unfortunately turned into an extremely stressful and frustrating experience. From the very beginning, there were significant issues with my daughter’s membership enrollment. During the sign-up process, she was incorrectly charged, resulting in a billing error that requi... read more

Anastasiia Uriadina 

on Google

a year ago

Rarely have I encountered such blatantly dismissive and unprofessional treatment of customers. My experience at this pilates studio was a complete nightmare from start to finish. Arriving 7-8 minutes before class, I was met with utterly indifferent staff. No one bothered to show me around the studio, explain the rules, or show any interest in a new client. I had to ask where the bathroom was myself. It was immediately clear that customer care is not a priority here. Upon learning that special socks were required for class, I... read more

Marion Latendresse 

on Google

a year ago

Avoid at all costs. I do want to say I really love two of their teachers—Lucy and Midori, so this review is not directed at them. But the overall experience with this studio has been incredibly disappointing. The membership system feels like a scam and should be looked into. They are inconsistent and inflexible when it comes to canceling classes or getting your credits back. It’s clear they’re more focused on money than providing a quality experience. Teacher quality is also hit or miss. I took one class with Lacey and it wa... read more

Jenna VandeWater 

on Google

a year ago

I started at Club Pilates 3 months ago and my experience has been very positive so far! I can feel myself getting stronger and more toned. I highly recommend Angela as an instructor - she kicks my ass every time (in the best way possible!) She gives clear instructions, varies the workouts every week, gives individualized help with your form, and motivates you to keep going while keeping the vibes light and fun. You do have to be somewhat strategic when booking classes off the app since they fill up quick, but even when I've ... read more