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Closet Factory

1.8

About this business

Location details

305 Wilmont Dr, Waukesha, WI 53189, Waukesha, WI, 53189, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.85 reviews
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Rachel Ingram's profile image
Rachel Ingram 
4 weeks ago

Don't waste your time! Claim to be custom instalation but is everything but. You can buy the material from Lowe's yourself and save money and the agitation 

brian ingram's profile image
brian ingram 
a month ago

"When we say custom, we truly mean custom." Words straight from there website. I can say the process was anything but custom. We had our initial consultation on September 26th 2025 and enjoyed our interaction with Julia the designer. She was great. Little did we know it would be downhill from there. We approved her design of two separate bedroom closet organizers and paid half the bill as a down payment. We were told the process should take between 4-6 weeks start to finish. I was called on approximately October 17th by Jaso... read more

Kate McFarlane's profile image
Kate McFarlane 
3 months ago

We ordered garage cabinets and a slat wall. We were told on our installation date that the slat wall was back ordered. We also were told they had forgotten our hinges for our cabinet doors and they would be installed with the slat wall. We received notice that the slat wall was in shortly after install. Two months later and we cannot get anyone to answer us on when we can expect installation, despite countless texts and calls. 

Orion Nauman's profile image
Orion Nauman 
8 months ago

The phone number is incorrect as it directs me to the Miami location. 

Carol Linder's profile image
Carol Linder 
a year ago

The designer listened to my needs, offered suggestions and I am thrilled with the end result. The installation was outstanding. The installer was very professional. It was a small job but I was treated like a valued customer. I took a picture of the mess my shelves were before Closet Factory installed drawers. The drawers are very well constructed and have the soft close feature. 

Frequently asked questions about Closet Factory

How is Closet Factory rated?

Closet Factory has a 1.8 star rating with 5 reviews. 

When is Closet Factory open?

Closet Factory is closed now. It will open at 8:00 a.m. 

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