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Clopay Corporation
- Manufacturing
- Mason, OH
About this business
Location details
8585 Duke Blvd, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wished I'd read these and other reviews before buying 2" insulated, wood-grain look, 9 x 8 ft. doors through Home Depot (or through any seller). Ordered June 1, 2023, still unresolved. Clopay continues to insist we got all the right parts: rails, rods, cables, clamps, etc. Our installers who install garage doors for a living, beg to differ. The boxes of parts are each labeled for 8 x 6.6 ft. doors, and are for 1" doors. On label lists, for e.g., cables for 8 ft. door -- we need 9 ft. Still haven't convinced Clopay (working... read more
I ordered a door from them 2 months ago and nothing yet. I was told today that it would be a couple more weeks.
I have two new overhead doors and I misplaced the exterior lifting handles. I called customer service and they helped me out with some Goodwill parts. They did not have to do that but they did. It's very much appreciated. Thank you
Satisfied about their hospitality
Clopay is a top tier manufacture of garage doors. As a dealer I deal with their products daily. They have a wide variety of designs to satisfy our customer's needs, and go above and beyond on warranty issues. I see there is several one star reviews from disgruntled customers. Mostly these sound like miscommunications with the (independent) dealer etc. This is unfortunate but it is very rude and an act of bad faith to rate Clopay poorly for something that is out of their immediate control.
Frequently asked questions about Clopay Corporation
How is Clopay Corporation rated?
Clopay Corporation has a 2.7 star rating with 11 reviews.
When is Clopay Corporation open?
Clopay Corporation is closed now. It will open at 8:30 a.m.
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