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Cliffdale Animal Hospital

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4.4
182 reviews
|Veterinarians|Fayetteville, NC 28314 United States

6416 Brookstone Ln, Fayetteville, NC 28314 United States

(910) 487-5013

http://www.cliffdaleanimalhospital.com/

Open now:9:00 am - 6:00 pm

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About

At Cliffdale Animal Hospital in Fayetteville, NC, our goal is to make your pet's experience as pleasant and stress free as possible. We provide comprehensive preventative and medical care for dogs, cats, small mammals and ferrets. Our caring staff is happy to answer any questions to ensure your pet receives the best veterinary care possible. Our experienced, gentle veterinarians, Dr. Angela Valenti and Dr. Jennifer Gonzalez, provide the most current treatments available along with preventive, medical, diagnostic, dental and surgical veterinary services. Bring your pet to Cliffdale Animal Hospital for: Digital X-rays and ultrasounds Senior wellness exams Vaccine protocols Microchip and rabies

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4.4
182 reviews
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Breanna Mandato review for Cliffdale Animal Hospital
Breanna Mandato on Facebook

2 years ago

01/23/2021, 01:08 AM
Just moved here. I have an older pug that is having a hard time getting around. Made an appointment to get her some pain meds so she can walk more comfortably and hopefully we can then help her lose more weight. They would not give her a pain med and then scolded me on her weight. I’m like yeah I know. 1) she’s a pug and 2) that’s kinda why I’m here. We just moved from Phoenix. It’s super hot. Can’t really walk her. I’d exercise her in our pool. Now that we are here and in better weather I’d like to walk her. Well waste of money. Made an appointment at a different clinic. Got her on a pain med and a therapy sling and we’ve been taking her on walks. Front desk was rude. Vet was rude. Save yourself the time and go somewhere else.
Rachel Ellen Sebastian Davis review for Cliffdale Animal Hospital
Rachel Ellen Sebastian Davis on Facebook

3 years ago

10/09/2020, 09:35 AM
My Buster had his first appointment at Cliffdale Animal Hospital today and I could not have been more pleased. He had a grooming done today and looks fantastic!! Everyone who took care of us today was so friendly and professional, what a refreshing change from our last clinic!! Will most definitely recommend ☺️☺️☺️
Heather Tyner review for Cliffdale Animal Hospital
Heather Tyner on Facebook

3 years ago

07/30/2020, 04:01 AM
If I could leave no stars I would! I am absolutely livid right now as I had to take off work and stress my kitten out for no reason because of this place. I called on July 22nd at 10:27 am. I had a 5 minute and 41 second conversation with an employee to schedule my kitten for her 1st set of shots. I gave them my name, my number, my address as well as my kitten's name and her date of birth. The lady that I spoke with tried to schedule me an appointment for that week at 4:30 in the afternoon to which I told her I could not make because of my job. I then told her that something 1st thing in the morning would work better for me so she offered me to come in today (Thursday July 30th) at 11:30 a.m. I even set a reminder on my Google calendars while I was still on the phone with her. Well I show up today at 11:25 for my appointment, only to be greeted with an attitude from the get go, and to be told that they don't have me listed on the schedule anywhere. To which I show them my call log and ask "well who did I speak to on the 22nd, that scheduled me?" That was answered with "am I sure that I'm not getting them confused with Riley Rd Vet?" So I responded with "is there a cliffdale animal hospital on Riley Rd?" To which I know the answer is going to be no because number one I'm not stupid and number 2 I specifically looked at the reviews before I called this place and they had pretty good reviews. Which is the reason why I called them instead of Riley rd Animal Hospital. The reception(as I thought) responded with no so I told her "well then no, I'm not confused" Once again I pointed out the fact that I called them and that I had the call log information on my phone, and that I had an almost 6 minute conversation with someone. I even read their phone number(910-487-5013) out to her. They proceed to tell me that it's not possible for me to have been scheduled because they are booked for 1st appointments 3 weeks out. Well clearly it is possible because I had a conversation with someone who scheduled me to come in. I proceeded to ask " do you know who worked on the 22nd?" To which I was told no. Hahaha funny, cause I'm pretty sure you either already know or at the very least can find out. I felt like this was their mistake, 100%!! They could have at least offered to either see my cat right then (as there was only one other person there and she was already in the in the back), or I don't know maybe at the very least offered to reschedule me for when they did have availability!!! I was offered NOTHING!!! No help at all just a nonchalant "sorry" and pretty much a look that honestly made me feel like I was lying!!! Even though I had proof of the phone call where I made the appointment. I don't recommend this place at all and I will never ever recommend them or return even if they were the last vet on Earth.
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April Lee Sutton Petersen review for Cliffdale Animal Hospital
April Lee Sutton Petersen on Facebook

3 years ago

02/10/2020, 04:25 AM
very friendly, I'm dog sitting and had to take her to the vet a few times to get bandages changed, I love this place and definitely will be my 2 cats new vet. totally recommend
Savannah Johnson review for Cliffdale Animal Hospital
Savannah Johnson on Facebook

4 years ago

06/21/2019, 04:39 AM
Thank you so much to the awesome vet and staff for taking such good care of my fur babies. My Boykin swallowed a duck toy and thanks to the care he received at this office he passed it without having surgery! We also board him here. I’ve used this office since the day we got him and have only had good experiences! I highly recommend this office! Thank you all for taking great care of our little moose.❤️
Jennie Maxwell review for Cliffdale Animal Hospital
Jennie Maxwell on Facebook

4 years ago

04/06/2019, 02:01 AM
I have been taking my furry family there for many years. I highly recommend Dr. Valenti and everyone who works there. They are very good at taking care of pets and seem to truly love my animals.
Bethany H. review for Cliffdale Animal Hospital
Bethany H. on Birdeye

4 years ago

01/08/2019, 10:01 AM
Worst experience I have ever had arrived at appointment excited about my new puppy when I arrived was told that I was late for my appointment. Confused I asked how my appointment was at 1030am recieponist rudely tells me my appointment was scheduled for 10am. Mind you I called the day before just to confirm the time!! So now what can I do... receptionist rudely tells me that I can sit and wait but there are no guarantees that I my puppy will be seen, so well then I'll wait... mind u I have my 2 year old and 4 year old with me and they r being boys curious and I'm trying to get them to sit and but u know I'm upset with the rude lady at the reception desk so I'm kinda like whatever boys will be boys. My puppy mind u has had all her vaccinations and a check up before she came home as part of her release to go home as she is AKC registered and must have a clean bill of health. So we get back to the room and in walks the doc. Shes asking questions about what food I feed her and proudly I say Wellness Core as I have done research on food brands and what are the best brands to feed my fur baby. Then RUDLEY she asks is it puppy food for giant/big breeds as my puppy is a saint bernard. Ummmm, well then its wellness core and i just know... cuts me off and starts going on about the dog food, ok thank u for educating me BUT did not need to be so rude about it!!! Starts talking about how often I should feed her, I proudly say I feed her 3 times and before I could finish snaps at me with your NOT listening... alright now I'm pissed!!! So I listen but let's be honest when ur mad your NOT really listening... soooo now she does a fecal check WHYYYY she has already had one and even tho she was NEG from that one the vet still gave her a deworming so what possibly could have changed in 5 days for her to require another one!!! Moving on my saint is 9 weeks and weighs 17.8lbs but was told shes on the skinny side well then her sisters and brothers maybe malnourished because she was the biggest puppy!!! Thennnnn the vet tech comes in and tries to grab my puppy asking her what are u doing she says we are going to give her the medicine... medicine for what? Heart worm and flea and tick ok what one... looks of confusion is what I got... no you dont get to decide what one your job is to educate me on the different types and allow me to decide as the owner or explain to me the benefits of why this one maybe better then that one your NOT just going to give my baby something because you think it's best and I dont know why!!! Doc backs off tech backs off... I'm ready to go let me pay for this crappy experience with the unnecessary fecal testing u did and find a better place cause this was horrible!!!
Respond to negative reviews
Kate Lemens review for Cliffdale Animal Hospital
Kate Lemens on Facebook

5 years ago

09/05/2018, 02:34 AM
Everyone at Cliffdale Animal Hospital is amazing. They are so kind and patient and always willing to answer any questions. As an anxious first time puppy owner, I have called them multiple times with questions and concerns, and they never make me feel silly. They take such awesome care of my pup, and I recommend them to everyone!!! Also, Brittany does SUCH a great job grooming and bathing my little guy!
Betty Jo Major review for Cliffdale Animal Hospital
Betty Jo Major on Facebook

5 years ago

06/20/2018, 09:13 AM
Great people...care people..outstanding vet. great groomer
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