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81 Charles St, Ste 1, Boston, MA, 02114, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Appalling alteration work What do you do when you take a very expensive, delicate dress for tailoring and the tailor ruins the dress? Clevergreen's seamstress did an appalling job altering my dress- appalling! Not only was it taken in more than it was supposed to be, the stitching is extremely sloppy. When I left the dress into them the second time, I specifically said, if this is something you do not think you can do, please tell me and I will take the dress elsewhere. I also suggested that I would happily come in when they... read more
I love supporting a family owned business that treats customers like family. (and does an excellent job)
I love supporting a family owned business that treats customers like family. (and does an excellent job)
So after walking 10 min from my office to the store in Kendall with an armload of clothes in need of cleaning and minor repairs, I arrive to a sign on the door - "Sorry, be back soon". No times we will be back. No reason. No place to wait with an armload of clothes. Sorry Clevergreen, your services are fine, and I'd pay your high prices, but you actually have to be convenient. Or how about open when you say you will be. That would be nice. I don't begrudge your staff a coffee or bathroom break, but put enough people on so yo... read more
Business response:
Thank you so much, Wes, for bringing this issue to our attention. We sincerely apologize for any inconvenience this incident may have caused you. It is no excuse, but our store is run by a single individual who may from time to time, need to use the r…See More
Seamstress ruined my dress – Clevergreen's seamstress did an appalling job altering my dress- appalling! Not only was it taken in more than it was supposed to be, the stitching is extremely sloppy. When I left the dress into them the second time, I specifically said, if this is something you do not think you can do, please tell me and I will take the dress elsewhere. I also suggested that I would happily come in when they were ready to alter my dress so that I could try it on as they went. I asked that if there were any conc... read more
Same problem – I would like to know how this is resolved. I had a similar experience with them about 4 months ago. I took a skirt in to have it taken in at the seam. I had to take it back 2 more times to be fixed, and the sewing itself is really bad- it does not look professionally done. I asked to speak with a manager and they told me a manager would call me back. No one ever called me back.
Appalling alteration work What do you do when you take a very expensive, delicate dress for tailoring and the tailor ruins the dress? Clevergreen's seamstress did an appalling job altering my dress- appalling! Not only was it taken in more than it was supposed to be, the stitching is extremely sloppy. When I left the dress into them the second time, I specifically said, if this is something you do not think you can do, please tell me and I will take the dress elsewhere. I also suggested that I would happily come in when they... read more
Appalling alteration work What do you do when you take a very expensive, delicate dress for tailoring and the tailor ruins the dress? Clevergreen's seamstress did an appalling job altering my dress- appalling! Not only was it taken in more than it was supposed to be, the stitching is extremely sloppy. When I left the dress into them the second time, I specifically said, if this is something you do not think you can do, please tell me and I will take the dress elsewhere. I also suggested that I would happily come in when they... read more
Clevergreen Cleaners has a 4 star rating with 36 reviews.
Clevergreen Cleaners is open now. It will close at 6:00 p.m.
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