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CleveMed (Cleveland Medical Devices Inc.)

2.5

About this business

Location details

4415 Euclid Ave, Cleveland, OH, 44103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.58 reviews
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Kerri Robinson's profile image
Kerri Robinson 
3 weeks ago

Great friendly customer service!! 

Nikki P's profile image
Nikki P 
3 months ago

Horrible service! My belt was defective when I got it a week ago and still have not gotten a new one. I called and they said not till next week if it really comes. They do not care. I’m about to return the whole device and let my insurance know the test was never completed or used! Stay away from this company! 

Sarah S.'s profile image
Sarah S. 
4 months ago

Negative experience throughout the entire process. Grossly delayed due to their own errors, which included not including a return envelope with the device shipment. Customer Service was anything but helpful. It took them weeks to ship out a return envelope and when they did, they shipped it via USPS Ground. They couldn't care less. 

Carlos Bonet's profile image
Carlos Bonet 
7 months ago

Horrible service. I've been waiting over two weeks to receive my home sleep test. After repeated follow-ups, I was told by a representative, Hanna, that I need to keep waiting for the courier, even though it's clearly delayed. When I asked if they could send a replacement, I was told the equipment costs $500—basically suggesting that the value of their device matters more than the patient experience. At this point, I really question how much CleveMed values its customers. 

Christine Barnett's profile image
Christine Barnett 
11 months ago

Stated they could not send equipment without talking to me again (spoke with them two weeks before to confirm) what else is needed to discuss. Send what is needed and stop holding up my medical treatment. It’s ridiculous 

Frequently asked questions about CleveMed (Cleveland Medical Devices Inc.)

How is CleveMed (Cleveland Medical Devices Inc.) rated?

CleveMed (Cleveland Medical Devices Inc.) has a 2.5 star rating with 8 reviews. 

When is CleveMed (Cleveland Medical Devices Inc.) open?

CleveMed (Cleveland Medical Devices Inc.) is open now. It will close at 5:00 p.m. 

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