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Cleveland Clinic Mercy Hospital Primary Care, Portage

3.4

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Location details

1413 Portage St NW, Canton, OH, 44720, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 11:30 a.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.449 reviews
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Amanda's profile image
Amanda 
5 months ago

As an asthma patient, I am experiencing difficulties obtaining an alternate inhaler due to the unavailability of my regular medication. Despite my pharmacist's efforts to contact Dr. Grimes last week, he has yet to respond. Unfortunately, I have had to take matters into my own hands and leave a message. The lack of timely attention to this matter has resulted in several asthma attacks, which I believe is very serious and poor patient care. 

Amanda's profile image
Amanda 
5 months ago

My reviews keep getting deleted along with all of the other bad reviews that have been left by others. This is serous red flag! 

Sarah Collingwood's profile image
Sarah Collingwood 
8 months ago

Called at 10:58AM on a Friday only to find out they are closed. Got transferred to an operator who told me "sometimes they are open half a day on Friday and sometimes they decide to close at 11AM." You can't even leave a message, they just tell you to call back during regular office hours...apparently not the regular hours they post on Friday, though. Those don't count. I'm giving them two stars because at least the doctor here is good. 

Michael R's profile image
Michael R 
9 months ago

We've seen Dr. Ibrahim for about 5 years when they moved from North Canton stat care to the newer Portage location. Never had an issue with scheduling over this time, we don't miss or be late for appts, as a patient that goes a long way for your healthcare team to help YOU. Never had an issue with time in the office as scheduling always asks what I need to discuss so they can budget time for my visit. Thinking of new things or forgotten questions puts a strain on everyone so please write down all your concerns and then share... read more

billy jack's profile image
billy jack 
a year ago

It's pointless to go here. I came for two very obvious problems that are directly related. Both were overlooked. I was told to come back for a cholesterol test , to treat a bite wound. A bite wound that doesn't go away due to an infection that has been present for months. The moment they found out I was on psychiatric medication they started to treat me as subhuman and pretty much shuffled me out the door. With no treatment , advice or recommendations for another option. 

Frequently asked questions about Cleveland Clinic Mercy Hospital Primary Care, Portage

How is Cleveland Clinic Mercy Hospital Primary Care, Portage rated?

Cleveland Clinic Mercy Hospital Primary Care, Portage has a 3.4 star rating with 49 reviews. 

When is Cleveland Clinic Mercy Hospital Primary Care, Portage open?

Cleveland Clinic Mercy Hospital Primary Care, Portage is closed now. It will open at 8:00 a.m. 

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