Cleevelands Medical Centre

Peter Walker 

on Google

3 days ago

I am writing to express my significant concern about the difficulty in securing a GP appointment at Cleevelands Medical Centre. A suggested 'safe limit' for a full-time equivalent GP in the UK is 1,600 appointments 3 months. According to figures from May-July 2025, Cleevelands Medical Centre operated at a rate of 943 (over the 3 month period). That is 16 appointments per day per full-time equivalent GP..... This considerable gap may help explain the persistent access issues that I and other patients are experiencing. On a pe... read more

Liz Ashton 

on Google

2 weeks ago

So far underwhelming. New patient. Was on the phone trying to book my first appointment for 30mins as the online booking system wasn’t working for me. Arrived at the surgery for appointment- which was 2 weeks later - couldn’t get one sooner. Car parking fine. Windows filthy. Touch booking system didn’t work- assume again because I am a new patient. Apparently no one would be at reception until 20 mins after appointment time- starting at 9am. Couldn’t use my mobile as signal not strong enough - thought I’d ring the surgery - ... read more

Shannon 1121 

on Google

2 weeks ago

So disappointing…they truly do need to manage the lines better. Phoned in on the dot at 8am for my daughter who is newly registered and cannot access online help…phone got cut off after 15 minutes…called back and still no answer (9:01am). I do get that it’s busy…but my goodness. 3sick children, 1 with her ear in a lot of pain that she’s crying. Might just pop to the hospital at this point.