Cleco Customer Service Office-Slidell

Albert Cromp 

on Google

a month ago

Customer service number automated menu tells you to choose residential or business account. If you choose residential no option to choose new account. You have to choose business account to speak to someone. ?????? Whats up with that? 

David A 

on Google

2 months ago

If Cleco Power’s goal is to prove that a monopoly can still fail spectacularly at basic customer service, congratulations — mission accomplished. Where do we start? The rates are outrageously high for a company operating in a region where wages are low. Instead of reinvesting in modern, resilient infrastructure, Cleco seems to prefer patchwork fixes and endless excuses. The result? Frequent outages that can last hours or even days, often without any severe weather to blame. And when a storm does hit? Forget it — you might as... read more

Devan Tullos 

on Google

2 months ago

they charged me $100 in fuel for a power bill. ended up putting my BILL AT $298 DOLLARS FOR A 2 BED ROOM APARTMENT. When you call them they blame the apartments, apartments blame them. But no one will help. Just last year.. same month. my bill was $140 disgusting company who steals for customers and passes on A COST OF BUISNESS every penny goes to the customer. no wonder why they are only on northshore because the company cant grow with these values..