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Clearwater Pools of Birmingham
- Home Services
- Pelham, AL
About this business
Clearwater Pools of Birmingham is a family owned and operated business opened in 1981 by Andy Lockhart and James Collier. We build new pools, renovate existing pools, service pools and spas, perform weekly maintenance, leak detection on pools and spas, and our retail store carries a full line of top shelf pool chemicals. Our number one goal at Clearwater Pools of Birmingham is customer satisfaction. A pool is an enjoyable experience, and Clearwater wants to make sure you enjoy it. Whether you intend to build a new swimming p... read more
Location details
2169 Pelham Pkwy Suite B, Pelham, AL, 35124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Our original interaction with Clearwater was great-they installed a new liner and it was a fantastic experience; however, we are very disappointed with their monthly service. Multiple times we've been told someone has been out to service our pool but it's quite obvious that nothing has actually been done (pump skimmers aren't working nor have they been cleaned in quite some time; Polaris isn't working properly; a piece is broken, the day after service and my pool is green and slimy) These situations have happened over the co... read more
Clearwater just completed our pool, and they did a fantastic job. From the initial design, to getting the pump turned on, it has been a pleasure working with Andy, Jimmy, Robin and the whole team. They take pride in their work, and explain every detail of the process. I know I drove them crazy with all my questions, but they always took time to go over every bit of the process, and they delivered a top-notch product. It's also the little things that stand out, like coming over on Saturday mornings to make sure everything is ... read more
Poor customer service. During the process of building our pool days would pass by with no activity and no call from the company about the status of pool construction. We would have to initiate contact and basically become the project managers for the job. Excuses were always offered when questioned about project timeline issues. Customer service since completion has been non-existent. Phone calls are not returned. When we had a problem with a pump part, we were quoted one labor rate and then charged a much higher labor rate.... read more
Frequently asked questions about Clearwater Pools of Birmingham
How is Clearwater Pools of Birmingham rated?
Clearwater Pools of Birmingham has a 4 star rating with 22 reviews.
When is Clearwater Pools of Birmingham open?
Clearwater Pools of Birmingham is closed now. It will open at 9:00 a.m.
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