Cleaner By Nature

LivingTheGreenLife 

on Citysearch

16 years ago

Disagreeable service, though they used to be good. – This used to a great dry cleaners- what happened?? Either it's under new management or the original people went sour on the whole business - but the customer svc is ghastly now- an unbelievably rude message was left on my voicemail regarding clothing pickup "Come get your clothes or we'll donate them this week to Salvation Army" - this was the first notification they'd given. The guy hung up in such a huff he neglected to leave his name or a return number, calling back to ... read more

kristinemariekuhn 

on Citysearch

16 years ago

Please be careful before dropping off your belongings. – "I feel compelled to write this review due to the absolutely horrible service I received at Cleaner by Nature. I brought in a $500 silk organic comforter to be cleaned. When I picked it up 10 days later, the silk had faded and the fibers looked to be worn - literally it had aged 10 years in 10 days. When I inquired as to what my options were they said they would look into it. They have done nothing. They have not offered to repay my cleaning fee nor has the manager cal... read more

gg3 

on Citysearch

16 years ago

the only wet cleaners you should go to on the westside – In contrast to the last comments.. i have been very thrilled for 8 years and running. Sure there is the occational error...ie brought in some winter wardrobe that smelled of mildew and had to bring it in a second time b/c the problem wasnt solved or a stain that was missed. But overall you cant go better. They remember that if you choose NO BAGS for a cleaning..they actually remember. They were the first to bring this process to the market and it shows. The only reason... read more

foodie90405 

on Citysearch

17 years ago

HORRIBLE -- DESTROYS CLOTHING – I went here for the first time a week ago, and will NEVER go back. They burned a hole in a $200 blouse, and when I asked (very nicely) what they could do about it, they told me that they could not possibly have burned the blouse. Instead, they offered for ME to spend $30 doing a "fiber composition" test to see if it was something wrong with the fabric. Apparently they chain is under new management (according to the woman I spoke with), and this is not an uncommon problem. I'd advise very much ... read more

Contributor 

on Citysearch

18 years ago

Editorial Review by Citysearch Editors – Los Angeles' first non-toxic dry cleaner offers environmentally friendly, non-chemical laundry services.