Clarkes Jewelers

Tim N. 

on Yellow Pages

7 years ago

When purchasing any expensive piece of jewelry or watches, I would give my business to a company that stands for their words. Unfortunately, Jay at Clarkes does not. He and I had been communicating about an upcoming Rolex watch that I was committed to buy along with his receiving staff. All sudden, all stories (excuses) came up and the watch was not there anymore. I bought an air ticket to go buy this watch and had to cancel the trip. This place is deceptive at its best. Run away, folks. 

Jay M. 

on Yellow Pages

7 years ago

Hi Ted, I would love the opportunity to discuss your negative experience, as I do not have a specific scenario to correct. As Clarkes Jewelers CEO, I personally oversee our daily meetings which are always focused on our brand promise which puts customer service as the highest priority. Please contact me promptly and I'll take care of ANY situation, give me a chance! I appreciate the compliment on my late Grandfather, Gene Clarke. He was truly a wonderful family man, business man, and I know he would be beyond impressed by th... read more

Ted W. 

on Yellow Pages

10 years ago

Poor customer service. Only interested in single sale, not in keeping a customer. Mr. Gene Clarke was a fantastic man! This store and staff aren't a shadow of the former.