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Clark Knapp Honda Parts
- Automotive
- Pharr, TX
About this business
Location details
900 N Sugar Rd, Pharr, TX, 78577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Part arrived broken from poor packaging. Was asked to show a photo for proof so they could do a claim through FedEx. NEVER heard back from them after. NO refund No replacement.
We had the displeasure of doing business with them once, we wont make that mistake again. We ordered a part which was incorrect for what we needed and very vaguely descript. Whoever runs their online parts site needs to learn basic customer service skills. Their response to our email inquiring about returning our incorrect part was comical, they just highlighted the extra description of the part WHICH WAS HIDDEN AND WAS NOWHERE ON THE PAGE, basically calling us stupid. The rest of the conversation was them being very tense a... read more
Fast customer service and very reliable.
Hondapartsonline directs you to this dealership. Although the online forms ask for information including VIN numbers, the transfer of information does not happen. Wrong parts sent, they claim no VIN, then they offer no help. They are short, and terse in their responses and don’t care. Be sure to take screenshots of everything you do with these guys so you can prove your point when you have trouble. Better yet, pick one of the other sites to buy from.
Frequently asked questions about Clark Knapp Honda Parts
How is Clark Knapp Honda Parts rated?
Clark Knapp Honda Parts has a 1 star rating with 1 review.
When is Clark Knapp Honda Parts open?
Clark Knapp Honda Parts is closed now. It will open tomorrow at 7:30 a.m.
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