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1230 Congress St, Portland, ME, 04102, United States
Get directionsStaff were friendly and location was good for Thompson's Point. That's where the good ends. We stayed four nights and our room was not cleaned once. There was a card in the room that they only clean every 3 days, but I don't know why that never happened. We never had garbage taken out, towels changed, beds made, or soap refilled. By the time we checked out I grabbed a Hefty garbage bag from my car and just filled it to the top. We were locked out of our room for over two hours with two toddlers because the lock broke. Staff ... read more
I had a lovely time. My room was nice, the staff was nice, and they gave me all the coffee I needed. There was an error where they accidentally overcharged me for an extra night, but when I raised issue with it they refunded me the next day. That's why I would totally stay with them again. Accountability is very rare these days, I trust a business that fixes their mistakes more than a business that claims to never make them.
Multiple times staying here for great rates at hospital and eye care. Always clean and close to appointments.
Rooms are smelly and dirty. Carpets are gross. Bathroom has mold on grout between tiles, corners on floor are filthy, Bathroom mirror trim has spots of residue from past customers, looks like spatter from brushing teeth.
Clarion Hotel Airport has a 3.7 star rating with 1,410 reviews.
Clarion Hotel Airport is open now. It is open 24/7.
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