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Claire's

4.0

About this business

Location details

6631 Island Hwy N, Nanaimo, BC, V9T 4T7, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.0190 reviews
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Donna Sorensen's profile image
Donna Sorensen 
3 days ago

Twice I’ve gone in and the person that I think is the manager was not very customer service driven. Not at all friendly. The last time I asked for my ears to be pierced and was told that they wouldn’t do it as it was cartilage. It’s not, it was my ear lobe. Pretty sure she just didn’t want to do it. I have two granddaughters that used to love it there but we will not be back. Too bad. 

NB's profile image
NB 
a week ago

I bought a pair of 18k gold plated earrings that were 36 dollars. After one week wearing them my ears turned black. I understand the lovely staff here have no part in this and they do a great job! I went to customer service to explain what had happened and told them I went as a visit and live over 1.5 hr away. The customer service agent asked for a picture of my ear I sent her the picture. Her reply was simply sorry I can't do anything for you you have to back to the store for a refund. I don't understand why I sent the phot... read more

Taryn Stare's profile image
Taryn Stare 
a week ago

Just had such a kind and patient experience with the staff Jennifer and Kiana piercing three 5 year old girls today. They were so sweet and considerate even though our girls were nervous and unsure. So appreciate their support! Such good service and our girls are thrilled. THANK YOU ❤ 

Brenda White's profile image
Brenda White 
a month ago

5 star customer service with Joslin at Claire's Woodgrove Centre in Nanaimo, BC! I was looking for options with my earring backs and Joslin came up with great options. Thank you!! 

Amelia Sheehan's profile image
Amelia Sheehan 
2 months ago

I went in there this afternoon wanting to find something to help me feel pretty. I'm a male by the way, not that it should matter. The wonderful assistant was very helpful and attentive and didn't blink an eye. 

Frequently asked questions about Claire's

How is Claire's rated?

Claire's has a 4 star rating with 190 reviews. 

When is Claire's open?

Claire's is open now. It will close at 6:00 p.m. 

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