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307 Sun Valley Mall, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My son & I visited Claire’s at Sunvalley Mall yesterday afternoon. He and I both got our ears pierced, I did a double piercing. Raul, who also happened to be the store manager, is who pierced us. Such a personable, professional, gentlemen. My son and I were very pleased with our experience and would highly recommend!!
I gave them one star cause, my daughter and me were there for a new piercing, my daughter doesn't trust them but I said, let's give them a chance, but I paid for a gold earrings but they're not gold! My ear got infected even if I take care how the girl told us to do, after several months, I changed the earrings for a better one and now it's getting better, I paid more than $200! So my daughter is right.
Great shopping customer service needs some work.
The older guy working is rude and has no clue how to provide customer service. Won’t be coming back.
Please avoid ear piercing here, especially for children. I was at the store and a ~3 year old was being pinned down by her dad and being forced to get her ears pierced as she screamed “Ouch, it hurts”. It was heartbreaking and arguably abusive. I had to leave because the screams were so heart wrenching — as a mom, I know that it is impossible (unless using incredible force) to restrain the child well enough to even effectively pierce her ears, and if that is done, expecting a 3-year old to not pick and touch her ears is basi... read more
Claire's has a 5 star rating with 1 review.
Claire's is closed now. It will open at 10:00 a.m.
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